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"Room was far too hot-top floor and heating pumping out with no way to turn down. Small fan in room not up to job of cooling sufficiently. Bar /food not open. Disappointing for a Mercure hotel. Staff apologetic but unable to solve issue."

"Staff were all very friendly and attentive. Room was lovely and very good value for money. Hotel pool area needs an update but good for the kids. Bathroom in room needs a really good clean - grime around bath/shower. Shower had barely any power. The complimentary toiletries were not replinished when we arrived, which is very disappointing and a lack of attention to detail. "

"An okay base to explore the Cotswolds. The grounds are beautiful and we were lucky with warm weather however the room was very hot and as on ground floor with only a door we couldn’t leave this open at night. The “spa” is only if you book a treatment, there is no pool or anywhere to relax. There was a power cut on our second night meaning guests could not get food and only drink for an hour from bottled drinks. This was poorly communicated and guests were encouraged to go into Chipping Norton for dinner. This was disappointing given we had been out for the day and came back for dinner and wanted a drink without paying extra for taxis. Guests without cash could not purchase anything during the power cut. "

"Pool and spa were brilliant good for kids not too busy and nice areas to relax. Staff were really helpful at breakfast especially with the kids. It would have been nice to have a vegetarian sausages on the menu. Reception staff were amazing check in and checkout really efficient. Overall highly recommend and we would defo come back "

"The hotel is near alot of businesses for food, shopping, and entertainment. Yet, it is dated and the lighting is dark to not show how wore down it is. Old is not an issue but dated and rundown us different. You have to pay extra for every selling point they offer. So for aĺl that unless you're set on swimming in a busy pool etc. then not worth it. The good thing is the location and the room was not freezing like most hotels. The staff were responsive. "

"⭐⭐⭐⭐⭐ Relaxing Stay at Leonardo Royal Hotel Oxford! We had an absolutely excellent experience at Leonardo Royal Hotel Oxford. From the moment we arrived, everything was seamless and welcoming. Both of our rooms were spacious, modern, and extremely comfortable. The second room we booked for our guests was equally impressive, and they were very happy with the comfort and overall experience. The cleanliness in both rooms was impeccable—everything felt fresh, well maintained, and thoughtfully arranged. We truly appreciated the complimentary amenities, including parking, water, and fruits—small details that made a big difference and reflected genuine hospitality. The location is perfect—peaceful and quiet, yet very convenient for accessing Oxford city center, making it ideal for a relaxed stay. The staff were courteous, professional, and always ready to help, which made the entire experience even more enjoyable. Highly recommend this hotel to anyone visiting Oxford—we would definitely stay here again! 👏 Thank you for a wonderful stay!"

"Amazing, quirky hotel with lovely staff "

"The room was disgusting with stains over the bathroom floor and bin, the bedroom had not been vacuumed very well with large build up of dust around the skirtings, and the drawers looked like someone had vomitted in. Awful place, do not stay in this hotel. "

"Small small room, might not suit you if you are even mildly claustrophobic. And if you don't like AC running all night. Very good for solo travellers needing a basic room. Room was clean. Comfortable bed (I really appreciated that). Easy to check in. Hotel is newly refurbished & EasyJet colour-themed. So you get the pictured: a cheerful no-frills experience, but not quite as shabby and basic as a Ryanair flight. Ticks all the basic boxes but gives you nothing extra. So no tea-making facilities in room. No wardrobe. Small shower, no bath (but plenty of warm water and good pressure). 10m^2 of space includes bathroom, so little more than a bare minimum of space. No space to swing a cat... but I would stay again. For one night or two it is unbeatable in price and comfort. Plus location in the heart of Summertown is actually lovely. I'd recommend that over other budget hotels that are further away from town. Remarkably quiet and yet in a lively area with shops and amenities. Friendly staff. A bit concerned about the card-lock situation. As a solo female I prefer hotel rooms with safety latches, you never know! "