Find Pet-friendly Hotels in Banff

"Special shout out to Brian. He was doing some snow shovelling one morning recently and did an amazing job. He went above and beyond in the area we were parked and really put our experience over the top. He is an absolute gem of an employee; friendly and easy to talk to. In a resort town with so many options of places to stay, its employees like him that will keep us coming back. Thanks Brian, for the extra shovelling one morning. You know how to make guests feel special."

"Friendly, helpful staff, prompt, and the room was clean and ready :) "

"We were meant to stay at the Moose for a single night while in town seeing Aysanabee. My car broke down half way between Calgary and Banff and we were stranded waiting for a tow truck to take us back to Calgary. Even though I was well past the cancellation window, I called the hotel to see if there was anything they could do. I spoke with Elliot at the front desk and his first question was “are you safe?”. What an angel. From there he said he would speak to his manager and see what he could do. He called me back shortly and said that they would happily refund my stay given the circumstances, have me instructions on how to finalize the refund with Expedia and then wished me safety in getting home. I have stayed at the Moose many times before and this experience just reinforced why I stay there. Thank you so much to Elliot and the team there. They took a really hard night for me and made it better through their kindness."

"Was amazing room and resort ! Loved the bar"

"Staff were very friendly and helping. Room was clean and well-maintained and location is perfect!"