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“No communication at all from property for 5 days after booking - so tried to cancel as needed specific requirement. - ignored again and got charged for ”

“Lovely quirky place, close to the local amenities! Everything was catered for and a welcome gift greeted us on arrival. The secluded garden was a little treat to relax in. Rooms were spacious and clean. Parking outside and on the street! Will definitely come back!”

“The Snug was very comfortable and well equipped. It was also very clean. I could not work the shower but I did not contact the owner so I am sure it would have been sorted if I had. It was only three nights and there was a bath so I did not. It was well located, quite near to Matlock Bath. The bed was comfortable and it was well decorated throughout. ”

“Fantastic accommodation. Right in the centre of ashbourne. Will recommend and will come again”

“AVOID! On arrival we got our keys from the keylock which was a simple process. When entering the apartment it completely stunk of cigs and w - as if people had been in there for days smoking. Even aside from the foul smell the place is very run down, lots of marks and stains on the walls etc. The glass hob surface had a large chip/crack on it which you could easily cut yourself of. A number is given to contact and says it's staffed until 8pm. We arrived about 8:30 but messaged basically...

“Great location , friendly discreet staff . Good size rooms of a good standard and I overslept and they extended my check out by 1 hour free id charge. Amazing.! I booked it thru Hotels.com app. It's my new go to app for travel related bookings after the poor treatment I got from Booking.con who refused me a refund on a booking that I couldn't use because the owner has changed the code on the key box and not updated this information on booking.con. I will not be using them again. I can recommend...

“Great location, parking was a bonus, everything we needed. ”

“Felt very safe in gated area”