발류의 휴가용 주택 임대

“체크인 시 직원이 아주 친절했습니다. 침구나 욕실 상태 청결했구 주차도 편하게 할 수 있었어요. 다만 주차장에서 호텔로 들어가는 엘리베이터 표시를 좀 더 명확하게 해 주었으면 좋을 거 같아요. 조식도 좀 더 풍성하게 준비해주신다면 더할 나위 없겠습니다.”

“Nice and clean ”

“The check in experience was appalling, despite reaching out to the property ahead of the 3pm time, check in information was given the information only at 5pm because they forgot to send me the link ahead for the cleaning fees. I am travelling with a toddler and luggages so we checked in at another hotel nearby. On top of that the adress of the flat was not the one I booked ..The property said they would get back to me the next day. Which they never did. Apart from that the flat was nice, clean....

“Kommunikation war mühsam, trotz schriftlicher Kommunikation via Hotels.com-Chat wurden wir von einer Mitarbeiterin zwecks CheckIn angerufen um einen Termin zu vereinbaren. Dieser muss 30min vor Ankunft erneut telefonisch bestätigt werden. Nur um dann zu erfahren, dass der Schlüssel in der Box deponiert ist. Informationen betreffend Checkout haben wir 6Stunden nach Checkout-Termin erhalten.. Bad, insbesondere Dusche sind stark verkalckt ansonsten sauber. Zentrale Lage in Dudelange.”

“We had to follow up with the host for check-in instructions upon arrival, which caused an unexpected delay. The initial communication was also confusing, and there was a discrepancy regarding the cleaning fee compared to what was shown in the booking. Unfortunately, it took several attempts to get clarification, and the response times were slow. After eventually settling the issue, we received the check-in details. The process was frustrating and far from smooth. That said, the apartment...