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"Excellent Customer Service "

"Clean, convenient, good amenities and friendly staff. Nice breakfast too!"

"The room was spacious, spotless, and beautifully maintained, with stunning views of the Petronas Twin Towers. The staff were exceptional—warm, attentive, and always ready to help, making the stay feel welcoming from check-in to check-out. The amenities were top-notch, especially the pool and fitness center, which offered both comfort and incredible city views. The location is unbeatable, with easy access to shopping, dining, and major attractions. Overall, a luxurious and relaxing stay that perfectly blends comfort, service, and convenience. Highly recommended for both business and leisure travelers."

"Was great. Clean and convenient. Tech oriented."

"The staff were very friendly and helpful, the rooms were spotless , a great stay "

"A receptionist at the front desk was so kind. He generously offered me free upgrade. A view from my room was amazing with twin tower just in front of , nothing in the way!!! He also allowed me not paying deposit since i only had a debit card. I’m so grateful all for that. The room is clean and spacious with comfy bed"

"Room was great "

"Had an amazing stay Staff are very friendly and very courteous. Very quiet and relaxing environment The pool was amazing. Loved it. Highly recommend to stay at Hyatt"

"Lovely clean hotel with amazing staff. Easy access to lots of shopping and things to do."