“I had a wonderful time at his boutique hotel. My room had a balcony with a majestic view over the Ganges valley, and that itself was worth it! The hotel is nicely situated and sheltered from the main road. Much more quiet than the other side of the Ganges. I will gladly stay again...”
“This place was close to Laxman Jhula. Tapovan ghat 10 minutes and you may like to experience Ganga Arati in the evening, The food at fork and flora was really good. The restaurant is open till 11 I believe, outside restaurants close early.The only bad part was finding the hotel , because it is nestled between Antalya and Terrakota and some time google map mess it up.”
“My stay at this property was deeply disappointing from start to finish. Two major issues made the experience unacceptable and neither the hotel nor Expedia handled the situation professionally.
First, on the very first night, I was kept awake by a dog barking at an indecent hour (11:30pm). I contacted reception twice, only to be told the dog had been left unattended, despite the hotel’s own policy clearly stating that animals must not be left alone. The noise continued and no meaningful action...
“Excellent in
-Cleanliness of property and room
-Hospitality
-Guidence
-Smooth Checkin and Check out Process
-Location
-Very peaceful and quality sleep
Apart from this I enjoyed spa services , very professional and relaxing experience
- Food was delicious and related staff has given excellent services as well
Overall a superb experience, Highly recommended ...!”
“Smelled of mold, so badly I couldn’t breathe well. Manager said “no problem” we will give the refund. Contact hours are from 12am-2pm. They never responded to Expedia’s attempts to refund my stay. My credit card refunded my stay, instead.”
“Here’s a polished and professional version that keeps the complaint strong:
The AC is not working properly in any of the dorms.
When I posted my review, a staff member approached me and said, “No one else is complaining, so why are you complaining?” Is this an appropriate way to speak to a guest who has raised a genuine concern?
This kind of response and behaviour is highly unprofessional and certainly not what I expected from a hostel like yours.
To make matters worse, I was told by a staff...