โI was very impressed with the greeting I had when I arrived at the hotel. The member of staff (Josh if I recall correctly) was genuinely friendly both when I arrived and when I checked out. Other staff were also courteous and helpful which made the stay pleasant. โ
โPleasant and friendly staff. Right in the city centre, very convenient to explore the city. Property itself is clean, comfortable. The noise from Rock City is unavoidable as itโs literally next door but itโs not bothersome as some reviewers described, it gives an atmosphere/ vibe to the property being bang on in the city centreโ
โThe hotel has been recently refurbished and so it is well presented. The staff work hard to maintain a high standard but they could do with more support during the busy periods. ie bank holidays etc.โ
โEnjoyed the stay just was a little bit noisy around 10:30pm due to other residents returning to their room. Also we had a room with an adjoining door which allowed noise from next door to he audibleโ
โLovely helpful staff. Changed rooms as shower had no water, next room shower drizzled and was broken in its wall fixings. Could all do with a spruce up. Really enjoyed the comfy bedroom, relaxed public area. โ
โRoom was a lovely size.
Couldnโt fault the staff, they were very efficient , polite, friendly & helpful.
Breakfasts were lovely and the meal we had in the pub, was very good, generous portions too. โ
