벨튼 호텔 검색: 지금 예약 가능한 인기 숙소

“We didn’t use the spa. I think the property could do with a bit of updating in terms of decor but for what we needed, the hotel was perfectly adequate.”

“The rooms made the stay special. Everything you need provided , from a hairdryer to an iron and ironing board . ”

“Most things were excellent except for the booking system. The hotel website had a phone number but no email! When the phone number was called we were asked what we wanted before being referred to just 1 of 2 options, with no chance of talking to a person. The phone would continue ringing for a little while before timing out. We were given no chance of leaving a message or to ask for a call back. We had to cancel our original booking in order to rebook using a different 3rd party website...

“ The property was advertised as offering free parking. At check-in, we were asked to provide our car registration number for the duration of our stay, which we did in good faith. However, a week later we received a parking fine for using the hotel car park. When we contacted Holiday Inn, they advised that they were unable to assist and that we would need to appeal directly to the parking company, providing proof of our stay. We have submitted this appeal and are currently awaiting a...

“Yes”

“훨씬 사서 조아요”

“All ok”

“The breakfast menu was fresh and tasted delicious ”

“Great staff at reception. ”

“Traditional ”

“.”

“The room and bathroom were both very clean. Straightforward booking in and out process. Food was tasty and wholesome. I would definitely recommend. ”

“Great location. Awesome customer service . ”

“The breakfast was good but a bit expensive”