Ben Khlil Vacations from ₩2,052,546

Staff was helpful, building and amenities were adequate but not great. Couldn't control room temperature, elevators not consistent, could use a good cleaning and maintenance crew. Excellent location. Great if you are out most of the time. Would try it again.

Super clean, staff very attentive and eager to help out with everything. We’re already planing our next weekend back.

The most inconvenient location ever. Streets dirty around the hotel. The room was so tiny and awkwardly set up. That half your bathroom was next to the bed. The only thing in its own room was a toilet even the mirror hung next to the bed over the bathroom sink And housekeeping did a terrible job though the room was clean when we first walked in. I would never stay there again and I would never stay in that area.

Clean room, great staff, safe, off to the side from Times Square which was great. Nice that the room had a coffee maker, fridge, and nice bathroom. Elevators all worked and responded quickly. All the staff members were polite and helpful. Would recommend! Thank you NY Hard Rock

We checked in to the hotel around 1pm and were told to come back between 2:30-3:00 to check into our rooms. The hotel held our luggage and we went to start exploring Times Square. We returned at 3:00 and the staff continued to tell us “10 more minutes” until we finally received our room keys around 4:30. Frustrating, but the view from the room and the location of the hotel made us quickly forget about the check in mishap. Overall, great stay!