베나하비스 아파트식 호텔

“Excellent service from the moment we pulled up in our rental car. Check-in was seamless, and the staff kindly accommodated us a bit earlier than the regular check-in time. Our room is very comfortable, with amazing views of the beach. Room service was wonderful — breakfast on our balcony overlooking the beach was a real highlight. We have loved every minute — despite the horrible weather outside today ruining the only beach day of our two-week vacation across Spain. We were aware parts of the...

“좋은 시설의 숙소입니다. 다만 실내화와 생수는 무료제공하지 않으므로 반드시 준비해야 합니다. 겨울에 가신다면 실내 난방이 따뜻하지 않아 추울 수있습니다”

“It was a little far from the beach but great. The room was clean, big and luxury. The garden and pool was fantastic. And our rentcar had a problem so we needed to contact the rent car office. The staff helped us to communicate to the end so we could get result”

“Great hotel, service and location”

“great ocean view and nice swimming pool ! ”

“오래되고 지저분한 느낌이었습니다”

“집을 그대로 옮겨온 듯, 주방 식기, 식기 세척기, 오븐, 세탁기, 건조기, 심지어 청소기까지 모든 것이 완벽하게 준비되어 있습니다. 또한 침구도 너무 깨끗하구요. 무엇보다, 아이가 갑자기 아팠는데, 프론트 데스크의 직원분이 너무나 친절하게 대응해주셨어요. 병원 리스트를 주신 것 뿐만 아니라, 휴일인 점을 감안해서 직접 병원에 전화까지 걸어주셔서 감동했습니다. 다음 기회가 되면 또 가고 싶네요. ”

“The most beautiful accommodation in a great location. Welcome bits and bobs helped us loads. Couldn’t recommend enough.”

“war gut.”

“Le déjeuner buffet est excellent, il y a beaucoup de choix. Superbe endroit propre et relaxant.”

“Because of the blackout, my family had a one of the most terrible night. I was very disappointed also by poor service of this hotel afterwards. 밤늦게 전기차단기가 내려가 갑자기 정전이 되는 바람에, 제대로 씻지도 자지도 못하고 가족들 모두 정말 고생했습니다. 늦은 시간 샤워중 정전이 되어 당황하고 피곤한 상태의 손님들에게 호텔에서는 두층 떨어진 다른 방의 열쇠 하나만 주었고, 아파트식 숙소 특성상 다른방으로 짐을 옮기기가 힘든 구조인데도, 그 외에는 아무 조치가 없었습니다. 멈춘 세탁기 안에 있던 빨래를 꺼내서 다음날 새벽 찬물에 손빨래를 하고, 아침에 체크아웃할때까지도 전혀 유용한 조치나 정중한 사과는 없었습니다.”

“Electrics didn’t work - was told (at 1pm) that the electrician would be there at 5 to fix it!! So we couldn’t use the apartment Key stopped working - it was blamed on mobile phone which was in a different bag Very wobbly stairs to first floor Pool area was nice Scruffy urbanisation We couldn’t risk staying for one night Contacted reception and explained we wanted a refund but have heard nothing so far”

“깨끗하고 좋아요~ 굿입니다 위치도 좋아요...”

“매너도 안좋고 청소도 안되어 있어서 머리카락과 먼지가 뒤섞여있었어요~체크인할때는 불손한 태도 정말 기분 나빴어요~ ”