벤트 게스트하우스

“I didn’t feel safe with the active construction going on in the room just a few doors down from me. I could smell chemicals in the hallway and there was a carpet folded over in the hallway creating a tripping/falling hazard and without any warning or signs nearby.”

“Yes”

“Jessie the GM was awesome! The hotel itself has character. Our room was perfect for what we needed it for. -1 star for the amenities as the pool was closed for use during our stay. 10/10 would stay here again though!”

“Toilet was stuffed up and not working. No one available to fix it. Requested room change. The furniture requires maintenance and cleaning. Air conditioning was not working well and was blowing some warm air. The room sheets were dirty full of hair and needed to be cleaned. The hot tub was not working properly and pool water not clean. The property is not well maintained or properly managed. Do not recommend staying at this hotel. ”

“Front desk super helpful”

“깨끗하고 편안했습니다”

“My favorite place to stay when I’m in Cloudcroft. Hotel is always perfect, the grounds are beautiful and staff is excellent. ”

“There were three remotes and none worked. I was able to watch what I wanted to see online with the WIFI and laptop however...”

“I couldn't check in beause there is no available room, even though I completed booking for two units. More terrible issue, they cancelled and refunded only one unit although they recoginzed their fault. They do not respond any further messages regarding this issue. Very disappointed.”