Front of property

Reviews of Grand Hotel en Résidence De Draak

4 out of 5
Grand Hotel en Résidence De Draak
Grote Markt 36, Bergen op Zoom

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 245 reviews" "
Rating 8 - Good. 92 out of 245 reviews" "
Rating 6 - Okay. 22 out of 245 reviews" "
Rating 4 - Poor. 13 out of 245 reviews" "
Rating 2 - Terrible. 4 out of 245 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Evert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the hotel finely. We did unfortunately have to change rooms due to a buzzing noise from the refrigeration system. Fortunately, this went easily and we were upgraded to one of the suites. It should be mentioned that the front of the hotel and restaurant 1937 both look fantastic but the experience towards and in the rooms is authentic and somewhat dated.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time staying at the Grand Hotel. Parking was a bit out of the norm for me, but I’d recommend calling ahead of time to get the parking address for their customers and go straight there. The roads were blocked to gain access to the front of the building. Overall, very friendly staff and a clean room. I would stay here again in the future.
Stayed 2 nights in Mar 2024

10/10 Excellent

peter

Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Neeru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Slawomir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Piece of Old World
Great location in the heart of Bergen op Zoom. The ream was very clean and comfortable and the staff was friendly.
Stayed 1 night in Aug 2023

8/10 Good

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Getting into hotel with vehicle at 7.30pm was a real challenge. It took so long we couldn’t get a meal as kitchen shut at 9pm. Vicinity was beautiful.
Stayed 1 night in Aug 2023

8/10 Good

Francis

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 3 nights in Apr 2023

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Room was excellent. Could do with a lounge area to relax in but plenty of bars close to property. Breakfast was poor but when we mentioned it the hotel refunded with out being asked.
Stayed 2 nights in Apr 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the ‘Carnaval’
Excellent location and right in the thick of things for the annual ‘Carnaval’. Superb dinner at the hotel’s restaurant and generous breakfast. Staff were very helpful but we had to remind them about our ‘VIP’ benefits through Hotels.com
Stayed 2 nights in Feb 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2022

10/10 Excellent

Ming

Stayed 1 night in Jul 2022

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2022

10/10 Excellent

Gerd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergen op Zoom delight
Great stay in Netherlands oldest hotel. Great rooms and lots of history inside . Great coffee maker and lots of food options right in front of the hotel. Friendly staff quiet room
Stayed 2 nights in Apr 2022

8/10 Good

Stuart

Business traveler
Liked: Staff & service, property conditions & facilities
Great to stay in a lovely town
Lovely hotel, big, had to carry my heavy case quite far. Breakfast was great, they also let me leave my car in the car park all day after checking out at no extra cost.
Stayed 1 night in Nov 2021
Response from Reception on Feb 7, 2022
Good afternoon, Thank you very much for your feedback. It is a great pleasure reading that you had a pleasant stay. You stayed in one of our 5 connected buildings. For the next time we will give you a room nearby the reception. Hope to welcome you again in the oldest hotel in the Netherlands. Kind regards, Serena Solisa Reception Grand Hotel De Draak

6/10 Okay

hesham

Business traveler
Liked: Cleanliness, staff & service
noisy
Stayed 12 nights in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
We stayed in two beautiful rooms, with the most comfortable beds we have had on our trip so far! We ordered dinner in our rooms and the meal was also excellent. Highly recommend this hotel.
Stayed 1 night in Apr 2021

10/10 Excellent

KERRY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight getaway
This is a beautiful hotel in a small quiet and charming town, great for an overnight getaway.
Stayed 1 night in Sep 2020

8/10 Good

C

Stayed 2 nights in Jul 2020

8/10 Good

MR C D L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Operations Manager on Jun 16, 2020
Thank you for your kind words on your stay with us. With kind regards, Tim Schimmel

10/10 Excellent

Klaigaard, Cape Coral

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wondefull staf.. located right on the city Square. Plenty of walk able restaurants.. but try the hotel restaurant. 1st. Class
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning building and the room was lovely. The building is very very old but it's beautifully maintained and very comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all staff in front desk they are very helpful, breakfast amazing, restaurant very professional staff they made dinner special, housekeeping are great! Special thanks to name “ Darcy Jamie & Han”
Stayed 3 nights in Jul 2019

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean and spacious room
Despite that the hotel is 622 years old, it is very well maintained and equipped. The room is spacious and comfortable. The hotel is located in the heart of Bergen Op Zoom, 8 minutes walk from train station. In the surroundings, there are many posh shops and restaurants with attractive architecture.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying BOZ - People are wonderful and very friendly! Downside is ease of access to hotel and parking is very tight!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, food, history, in the middle of everything!
Stayed 2 nights in Apr 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fabulous staff that helped with Food after kitchen closed on arrival.
Stayed 2 nights in Jan 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic hotel perfect location friendly polite staff breakfast was sufficient
Stayed 1 night in Jan 2019

8/10 Good

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, hostoric hotel.
in the heary of the city square, great hisotic hoetl with all the featurers you can imagine. super fresh breakfast. car park is hidden down an narrow lane. will stay again
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I saw dirty ear cleaning pd on the sofa at the corridor, also, they do not clean up elevator trash bin
Stayed 1 night in Sep 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in the heart of an historic town
It was our 10 year wedding anniversary and I wanted to take my wife somewhere special, and this hotel really delivered! We had an amazing room (a junior suite 402), with high ceilings and beautiful white beams. The staff were also very helpful. The hotel is situated right in the middle of the town and there is plenty of choice regarding shops, bars and restaurants. I would totally recommend both the hotel and town to anyone looking for a weekend away!
Stayed 1 night in Sep 2018

10/10 Excellent

DD, Chilliwack B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend some dusting :-) but overall the room was fabulous and the location couldn't have been better. Wish we'd had more time in Bergen Op Zoom.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical setting with spacious rooms and gracious staff. If you like to go back in time, you will enjoy the experience here.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the city centre, with many pubs and restaurants in the vicinity
Stayed 1 night in Aug 2018

10/10 Excellent

Aled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Fantastic Hotel in a fantastic location. Stayed for a business trip however was able to take in the sights of the fabulous town. The restaurant food was outstanding while remaining reasonably priced, with excellent customer service throughout. Highly recommend this hotel for either a business or leisure trip.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Restaurant prices high
Stayed 1 night in May 2018

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old charm, cold water
Nice enough stay for one night - only negative was that there was no hot water in the morning, seemed to be the case for a few guests.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical hotel.
Hotel is located in historical center of the city, approximately 700 m away from the train station. There are many restaurants around in few minutes walking distance. Hotel is silent no trafic noise , the only sound you hear is the bell of the clock tower . Hotel Staff is vey polite, breakfast is good. I recommend the hotel.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel upgraded with charm.
Attended reunoion.The of old colleagues. Everything was good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian, Essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Located In the Market Place
Stayed one night 4th May 2017 The Hotel Staff are very welcoming

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Hotel was in great location with a spacious room.