버뮤다 철도 트레일 리조트

“The staff was pleasant , food was very good. The property needs a lot of work and updates to bring it back to its former self. The property has been sold and and it seems that much needed work is at a standstill.”

“We arrived at about 2pm on Sept 1st. We signed up for the full meal plan ($834) for two people and were told, by the desk clerk and his manager, that we could not start our plans until Weds 9-2 at lunch. I explained that we were leaving Sat 9-5 at 6am and would pay for, but not receive a full breakfast as they would not be open for breakfast until 6:30am at the bar (continental only). We also had to purchase dinner on Sept 1 and breakfast on 9-2 out of pocket. I asked for meal plan to start at...

“We have stayed at this particular Rosewood many times in the past with fairly good success until this past visit. Staffing shortages created massive service and quality issues that one would never expect at this price point of a hotel-especially a Rosewood. The room itself was not tended to regularly- at one point my room was not cleaned over by about 3 PM. Simple requests like ice because there’s no machine nearby would take a long time. The room itself had insects. I have bug bites all over...