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"i noticed the same piece of paper on the floor of the elevator for two days. the check in was fine, nice pleasant fellow. my wife asked if there was any english tv channels and the response was,"No, This is France". Instant coffee in the room but no cream or sugar? Breakfast was good. location was close to St. Charles train station. Over all it was ok, but couldn't recommend it."

"The hotel owner is extremely kind and professional. He checked us in early and upgraded our room. The room has 2 sofas and lots of space for 2 people. Very comfortable with a mini kitchen (hot water kittle, Nespresso coffee maker, mini fridge, microwave and all the cups/dishes/utensils). It even has a mini dishwasher. Even though we didn’t use it but it was very confident, so you don’t need to do dishes during your vacation. There is also coin operated washers and dryers on the first floor. Super helpful and both machines operate excellently. He also lent us international adapters so we can charge our phones and laptop (for ours did not work). We really enjoyed the hotel and its amenities (most of all, his great customer service). The hotel overall is a little outdated. But for us, safety and conveniently located are important. This hotel provided that. We felt very safe in the hotel. You need a room key to press your floor. No outsider can have access to this hotel. The neighborhood around the hotel may look sketchy. There are street arts along the way and around the neighborhood. But we feel Marseille is a city popular for street arts. There was a homeless person sleeping outside. But he was harmless and did not bother us once. Overall, we enjoyed greatly. Thank you."

"Très bonne expérience. A renouveler certainement"

"First and foremost; the staff is absolutely amazing! They were so helpful and kind; would go back because of them. Lily is thee best and deserves recognition! I loved my room, it is small, but was quiet and comfortable and as a solo traveler, I felt very safe. The hotel is conveniently located next to the train/bus station and Uber also drops off on the lower level, and you simply take the escalator and walk across the street. Definitely recommend if you are on a budget and for convenience. The dinner menu is excellent as well."

"Breakfast is outstanding. The location is an easy walk to most things but still quiet. "

"Great location-steps from the harbour and Metro station. There are step to get to the reception but we had been informed ahead of time. There is a lift from there to the rooms. We got a very warm and friendly welcome. We liked the bottle of cold water offered for our room. A wonderful place to stay."

"I tried to use their airport shuttle and no one answered when I called the hotel or used the airport call box, so I took a taxi. When I arrived there was no one at the front desk or anywhere for 40 minutes. I just sat in the lobby after 24 hours of travel, exhausted, and they didn’t even apologize for making me wait."

"C'était rien de plus que parfait"

"This is No 4 Star / Max 3 Star / Cleaning is poor / Fire alarm in the morning for nothing and without any information/ 2nd floor is with a USELESS terrasse in front of a highway (nobody knows it when you reserve/ We were 3 different parties ) The entrance furniture and seatings are worn and incomfortable / Parking is expansive (even with a discount) ... etc A lot of Glamour but in the details this is a polished 3 star /"