Big Lake Tours

Interesting old hotel in a great location. The staff was 50/50 - front desk was great for check in, but the doorman/valet on the day we checked out was not helpful and seemed like he didn't really care about the guests. Guests were pulling cars up to the curb, Uber drivers were double parking in the street, City buses were blasting the horns at everyone.... The garbage can in the lobby by the complimentary water was overflowing with garbage on the floor. WiFi was really slow and spotty. But by far the biggest issue was the fact that the bathroom was extremely small. My legs were under the sink, that's how small it was. Very uncomfortable. I'm glad I tried it, but would not return.

Staff was incredibly helpful. Would definitely stay again.