6/10 Okay
Kristin, federalway
Traveled with partner
May 26, 2024
Liked: Staff & service, amenities
First place i have stayed at that you could not take your food to my room, seating in the dining area was minimal(not enough). My room had 1 roll of toilet paper, 1 wash cloth, 1 clean hand towel (1 dirty), coffee pot was dirty(had to run water thew it a few times to get to run clear, coffee packets one regular (opened) and 2 decaf, only 1 packs of cream sugar packet/used(had to get from front desk), ice bucket had full length crack in bottom of bucket(had to get new one from front desk), heater/ac worked but very noisy, occupants above us on both stays were very noisy thumping and making excessive noise throught the night and morning. The chair in roon was dirty with stains(reported to front desk). Keycards quit working and had to have reprogramed. The hot tub had dead bugs in the water and had to clean out. Despite the negatives the staff corrected many of the concerns immediately. The bed was very comfortable.
Kristin
Stayed 2 nights in May 2024