Bintan, Riau Islands hotel rooms at the Banyan Tree

"I had a fantastic stay at Four Points by Sheraton. From the moment we arrived, the staff were incredibly helpful and attentive, going well beyond my expectations to make sure everything was smooth and enjoyable. A big thanks goes to Jenni from the Indonesian style restaurant who was super helpful and shared her knowledge and passion of Indonesian food and culture! The views of the beach were absolutely stunning and really made the whole experience feel special. I also had the chance to try the Indonesian restaurant, which was excellent. The food was full of flavour and easily one of the highlights of the trip. The pool area was another standout. It was clean, relaxing, and a great place to unwind during the day. Overall, the hotel had such a great atmosphere. Everything just felt easy, welcoming, and well taken care of. I would definitely stay here again and highly recommend it to others."

"Faultless! Incredible facilities and location. Beautiful hotel grounds as well as the interiors. Wonderfully clean room, friendly staff and spectacular setting"

"Just returned from a 3 night stay at Banyan Tree with my husband and two kids, aged 10 and 9. We travel a lot and I can definitely say this is the most beautiful place we have ever stayed! We absolutely loved it from the second we arrived on the Island. We had booked here as a relaxing few days following a week in Singapore and it was the perfect choice! Our 2 bedroom, ocean view villa with pool was stunning. Took our breath away as soon as we walked in. The whole resort is spotless and the staff are all wonderful, can’t do enough to help you. There's a small kitchen with a fridge and sink. You can’t cook there but we had asked for a microwave as my husband likes to make porridge in the morning which helpfully, was there when we arrived. The buffet breakfast is good, with lots of options. There’s several restaurant choices for eating and all were excellent. With kids, we loved the Xana beach bar which we didn’t need to book. Cocktails were great there too. The pools are lovely, the beach is breathtaking. We also tried the jet skiing which was good fun. Evenings are chilled, there’s a DJ at the beach bar who will do a request if you ask nicely. I would 100% recommend and if I’m ever back in that part of the world would definitely go back. "

"Room was clean and the staff was friendly and helpful. Overall a good stay at Natra."

"No shortage of activities or things to do! Room is massive and comfortable, exactly as advertised. Property-wide shuttle and buggy rentals make moving around convenient and free ferry shuttle to and fro the ferry terminal is a massive bonus. Only drawback is that some facilities in their recreational centre seem to be showing their age but everything else is great! Thank you for the enjoyable stay eitherways, no doubt great service :)"

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"

"The teepee was amazing, breakfast and dinner were both great, the waterpark slide and hydrodash were so much fun...no beach or hotel swimming pool but definitely a great atmosphere for families who like water activities and relaxing evenings."

"The stay was a wonderful experience for the family with kids having many activities and things to do within the resort"

"easier light switches in the room"