Sauna, steam room
Check availability

Reviews of Monarch Casino Resort Spa Black Hawk

4 out of 5
Monarch Casino Resort Spa Black Hawk
488 Main St, Black Hawk, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3300 out of 4687 reviews" "
Rating 8 - Good. 726 out of 4687 reviews" "
Rating 6 - Okay. 294 out of 4687 reviews" "
Rating 4 - Poor. 170 out of 4687 reviews" "
Rating 2 - Terrible. 197 out of 4687 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very clean. Staff gave excellent service.
Stayed 3 nights in May 2024

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great food
Stayed 2 nights in May 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was spot on!! Training must be important because it shows!
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most modernized property I've ever stayed at. Really clean and luxurious room and bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Very clean. Spacious room. Plentiful, easy parking. The restaurants in the hotel were great. The staff was very helpful. Would definitely choose this one again.
Stayed 2 nights in May 2024

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very good service
Stayed 4 nights in May 2024
Response from Reservations Coordinator on May 25, 2024
Hello,Thank you for contacting Monarch Casino Resort Spa. We greatly appreciate your feedback and we look forward to hosting you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean. Only ate at the Chop House which was an amazing high end restaurant. There were other options available that looked good as well.
Stayed 1 night in May 2024
Response from Krissy on May 25, 2024
Good Afternoon! Thank you for sharing your experience. We will share your feedback with the team. We hope to see you again soon!

10/10 Excellent

Susan, OAK CREEK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property
Stayed 1 night in May 2024
Response from Krissy on May 25, 2024
Good Afternoon! Thank you for sharing your experience. We will share your feedback with the team. We hope to see you again soon!

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never disappoints. Chad is an amazing host in The Chophouse. Enjoyed all of his knowledge and food recommendations. Outstanding meal.
Stayed 2 nights in May 2024
Response from Krissy on May 25, 2024
Good Afternoon! Thank you for sharing your experience. We will share your feedback with the team. We hope to see you again soon!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Employees at the hotel were very nice, friendly and courteous! The hotel rooms were clean a nice place to stay.
Stayed 1 night in May 2024
Response from Krissy on May 24, 2024
Good Morning! Thank you for sharing your experience. We will share your feedback with the team. We look forward to seeing you again soon!

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 1 night in May 2024
Response from Krissy on May 24, 2024
Good Morning! Thank you for sharing your experience. We will share your feedback with the team. We look forward to seeing you again soon!

10/10 Excellent

Marcela, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Krissy on May 25, 2024
Good Afternoon! Thank you for sharing your experience. We will share your feedback with the team. We hope to see you again soon!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Spa with its variety of saunas. We loved the massages.
Stayed 1 night in May 2024
Response from Krissy on May 24, 2024
Good Morning! Thank you for sharing your experience. We will share your feedback with the team. We look forward to seeing you again soon!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Nice hotel. Not alot to do outside of gambling in the area around. Have to drive to find other things, but very convenient location to travel from to go sightseeing!
Stayed 5 nights in Apr 2024
Response from Krissy on May 25, 2024
Good Afternoon! Thank you for sharing your experience. We will share your feedback with the team. We hope to see you again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Luxurious hotel, very nice pool/spa.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Krissy on May 24, 2024
Good Morning! Thank you for sharing your experience. We will share your feedback with the team. We look forward to seeing you again soon!

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet kept fading in and out
Stayed 2 nights in May 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Blackhawk strip of casinos. Very clean but also very crowded.
Stayed 2 nights in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Chad. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go here at least once a year. The buffet is great, Casino is fun, and the rooms a damn clean! We love it!
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Larry. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

8/10 Good

Ronna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and clean. The restaurant 24/7 was delicious
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Ronna. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t very good.
Stayed 2 nights in May 2024
Response from Monarch Blackhawk on May 20, 2024
Dear Phillip,Thank you for taking the time to leave a review. We are committed to improving and elevating services. Your feedback is important to us and has been shared with management. If you would like to speak to someone about your dining experience, please visit the "Contact Us" page located on our website.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Melanie. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall pleasant experience. Super clean and friendly staff.!
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Gerardo. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and we will definitely be staying there again!
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Crystal. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Cam

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Cam. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legendary property, definitely better than Vegas
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Ben. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Hello, Amy. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Portia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love going to the Monarch Casino for a quick night of fun. The rooms are so nice and quiet, we don’t have to leave to have good dining options. The Chop House is amazing and the buffet is pretty good for a buffet. The heated pool and hot tub are perfect to give you a break from gambling and usually not busy. We play the $15 black jack tables and have a great time every time. We definitely are looking forward to going back.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 20, 2024
Great! Hello, Portia. We are happy to hear you enjoyed your stay with us at Monarch Casino Resort Spa, and we look forward to having you back again!

10/10 Excellent

Matthew Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and room, will stay again.
Stayed 1 night in Apr 2024
Response from Monarch Blackhawk on May 15, 2024
Hi, Matthew Ryan. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

8/10 Good

marko

Liked: Staff & service, property conditions & facilities
Enjoyed my stay overall, however, I was disgusted by the cleanliness of the shower. Fresh linens and toiletries were placed inside, yet there was someone’s long wet hair all over the floor! Gross, and not thoroughly cleaned. Left me questioning the sanitation of the rest of the room honestly…
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 15, 2024
Dear Marko,Thank you for taking the time to leave a review about your experience. We are saddened to hear what encountered during your stay. Monarch Casino Resort Spa is committed to improving and elevating services. Your feedback is important to us and has been shared with management. Thank you for bringing this to our attention.

4/10 Poor

John

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The ac in the our room didn't work at all, we complained several times but they only worked on it and didn't switch us rooms. The staff was very rude.
Stayed 4 nights in May 2024
Response from Monarch Blackhawk on May 15, 2024
Dear John,We are sorry to hear what took place during your stay. Monarch Casino Resort Spa is committed to improving and elevating services. Your feedback is important to us and has been shared with management. If you would like to speak to a manager about your stay. Please visit the Contact Us page on our website.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is wonderful the restaurants on premise need improvement. The Mariposa food was sub par at best. The 24/7, I believe it was called, haad delicious food but we waited forever to even order then another hour for food to come.
Stayed 2 nights in May 2024
Response from Monarch Blackhawk on May 15, 2024
Hi, Sarah. Thank you for taking the time to leave a review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Mayo

Traveled with partner
Liked: Staff & service, property conditions & facilities
This is a beautiful property and very well built
Stayed 2 nights in May 2024
Response from Monarch Blackhawk on May 15, 2024
Hi, Mayo. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the comfy room and the casino was clean and safe.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 15, 2024
Hi, Diane. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

8/10 Good

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay !
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
HI Edgar! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Nanette

Liked: Amenities
Grest
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Nanette! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 15, 2024
Hi, Alejandro. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has state of the art technology. The decor of the hotel is very modern. The room was very nice and clean. I didn't like that the pool area closed at 10pm.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Denise! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Kelly

Traveled with partner
Liked: Property conditions & facilities
The elevators were cool and the property was nice. 👍
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Kelly. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

2/10 Terrible

Frances

Disliked: Staff & service
Wasn’t able to drive in the snow called 38 hours before my stay and was told that there will be no refund or changing the date
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 15, 2024
Dear Frances,Thank you for taking the time to leave a review about your stay. We are committed to improving and elevating services. Your feedback is important to us and has been shared with management. Thank you for visiting, and we encourage to visit us again soon.

10/10 Excellent

sharon

Traveled with group
Liked: Amenities
Loved it. Unfortunately we were there when the power went out so we were at the video game and had to wait over an hour to get our money out of the machine. Wasted valuable time for our evening.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Sharon! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Ala'a

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Ala'a! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Kylee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are so impressed with the Monarch Hotel. Parking, and check in were convenient and easily located. We were in awe over the security to get into the elevator and other floors. The entire facility was clean and staff members were all kind. We ate at the Mariposa and the Buffet. The Buffet was full of wonderful, tasty items and is highly recommended. While we enjoyed our meal at the Mariposa, we felt like we could’ve enjoyed both meals at the buffet for the same price. We can’t wait to come back and stay at the Monarch once again.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Kylee! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Randi! Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Anel. Thank you for taking the time to leave this outstanding review! We hope to see you again at Monarch Casino Resort Spa.

8/10 Good

Claran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful pool area with indoor and outdoor hot tubs with a view of the moutntains.
Stayed 1 night in May 2024
Response from Monarch Blackhawk on May 13, 2024
Hi Claran. Thank you for taking the time to leave a review about your stay. We are thrilled to know you enjoyed your time on the property. Thank you for visiting, and we look forward to welcoming you back again soon.