4/10 - 별로예요
Ann
연인과의 여행
2025년 9월 26일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am extremely disappointed with my stay at this hotel. The room and bathroom were unacceptably dirty upon arrival. Housekeeping had left used cleaning towels draped over the shower curtain rod, and the bathtub contained hair and standing dirty water because the drain had been closed. Dust covered nearly every surface, and the entire room smelled strongly of mildew.
When I raised these concerns, I was told the hotel was sold out and a room change was not possible. Instead, I was offered the option to either wipe down the bathroom myself or have the front desk manager do it—completely unreasonable for a guest who has paid to stay here. At checkout, when I brought this up again, my concerns were dismissed rather than taken seriously.
This was one of the worst hotel experiences I have ever had, and I left feeling both frustrated and disrespected. I will not be returning and cannot recommend this property to others.
Ann
2025년 9월에 1박 숙박함