“We arrived 15 minutes after check-in time- no one was at the desk so we looked around for staff and found no one. We called the business number and ended up leaving a message, but didn't receive a call-back until 30 minutes later. At that point in time we had already moved on to find another motel. We called back later that evening and the owner/manager apologized and refunded our room charges.”
“We arrived 15 minutes after check-in time- no one was at the desk so we looked around for staff and found no one. We called the business number and ended up leaving a message, but didn't receive a call-back until 30 minutes later. At that point in time we had already moved on to find another motel. We called back later that evening and the owner/manager apologized and refunded our room charges.”
Renae