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Caresse, a Luxury Collection Resort & Spa, Bodrum

Choose dates to view prices

Luxury
5.0 star property
9.2

Wonderful

Modern elegance by the tranquil coast

Space-age design meets serene coastal beauty, offering stunning views and direct access to a small stone beach with clear waters. Luxuriate in the lovely pool area, savor a great breakfast, and enjoy ultra-modern fittings in a truly luxurious atmosphere.

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Gym
The current price is ₩331,585
₩386,230 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room, 2 Queen Beds, Balcony, Sea View

Beach/ocean view

Deluxe Twin Room, 2 Queen Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - queen
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Beachfront

Deluxe Suite, 1 King Bed, Non Smoking, Beachfront | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 113 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living room | 42-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 113 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Non Smoking, Sea View

Room, 1 Bedroom, Non Smoking, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Room, 1 Bedroom, Non Smoking, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 125 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Room, Multiple Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Premier Twin Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - queen
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Hot Tub, Sea View

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (Balcony)

Suite, 1 Double Bed, Non Smoking, Sea View (Balcony) | Living room | 42-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 145 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Room, 3 Bedrooms, Non Smoking, Sea View

Premier Room, 3 Bedrooms, Non Smoking, Sea View | Property amenity

Premier Room, 3 Bedrooms, Non Smoking, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 375 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Villa, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room | 42-inch LCD TV with satellite channels, TV

Villa, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 305 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Adnan Menderes caddesi No: 89, Asarlik Mevkii PK 225, Bodrum, Bodrum, 48400

What's nearby

  • Mausoleum at Halicarnassus - 8 min drive - 4.5 km
  • Bodrum Marina - 9 min drive - 5.7 km
  • Bodrum Beach - 10 min drive - 6.0 km
  • Bodrum Bar Street - 10 min drive - 6.4 km
  • Bodrum Castle - 11 min drive - 6.0 km

Getting around

  • Bodrum (BJV-Milas) - 44 min drive

Restaurants

  • ‪Bitez İskele Cafe - ‬11 min walk
  • ‪Tike Restaurant - ‬9 min walk
  • ‪Caresse A Luxury Collection Resort & Spa Glass Restaurant - ‬2 min walk
  • ‪Buddha Bar & Beach - ‬2 min walk
  • ‪cafe felicita - ‬6 min walk

About this property

Caresse, a Luxury Collection Resort & Spa, Bodrum

Luxury family-friendly hotel near Bodrum Marina
Located close to Akvaryum Koyu and Mausoleum at Halicarnassus, Caresse, a Luxury Collection Resort & Spa, Bodrum provides a free breakfast buffet, a beach bar, and a poolside bar. With a private beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a Thai massage, a body treatment, or a facial at Spa Caresse, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the 24-hour gym, as well as activities like boat tours. Stay connected with free in-room wired internet, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with free cabanas, sun loungers, and pool umbrellas
  • Bike rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • A beach club on site, express check-in, and free newspapers
  • Tour/ticket assistance, motorized watercraft on site, and beach umbrellas
Room features
All 84 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Children's books, art supplies, and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and ceiling fans

Similar properties

Room, 1 King Bed, Sea View | View from room

METT Hotel & Beach Resort Bodrum

  • On private beach
  • Pool
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 218 reviews
METT Hotel & Beach Resort Bodrum

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barbarossa Bodrum
  • Buddha Bar Beach
  • Glass Restaurant & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Designer stores
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 90.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TRY 90.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 18010

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Caresse Luxury Collection Resort Bodrum
Caresse Luxury Collection Resort
Caresse Luxury Collection Bodrum
Caresse Luxury Collection

Frequently asked questions

Does Caresse, a Luxury Collection Resort & Spa, Bodrum have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Caresse, a Luxury Collection Resort & Spa, Bodrum?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Caresse, a Luxury Collection Resort & Spa, Bodrum on Dec 7, 2025 start from ₩331,585, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caresse, a Luxury Collection Resort & Spa, Bodrum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caresse, a Luxury Collection Resort & Spa, Bodrum?

Limited spots are available.

What time is check-in at Caresse, a Luxury Collection Resort & Spa, Bodrum?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Caresse, a Luxury Collection Resort & Spa, Bodrum?

Check-out is at noon.

Does Caresse, a Luxury Collection Resort & Spa, Bodrum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Caresse, a Luxury Collection Resort & Spa, Bodrum located?

Located in Bodrum, this beachfront hotel is in the city center and within 3 mi (5 km) of Akvaryum Koyu, Bodrum Marina, and Mausoleum at Halicarnassus. Bodrum Bar Street and Bodrum Castle are also within 6 mi (10 km).

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Caresse, a Luxury Collection Resort & Spa, Bodrum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 124 reviews
Rating 8 - Good. 25 out of 124 reviews
Rating 6 - Okay. 3 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Big rooms. Nice pool and beach area
Stayed 4 nights in May 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Unforgettable experience staying here. The views are breathtaking
Stayed 2 nights in May 2022

10/10 Excellent

naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the finest luxurious resorts I have been to. Wonderful guest services with Concierge. Especially the way Umet took care of what we need was amazing. Their willingness to provide we need was next to none!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning view. The staff is very professional and friendly. The food is very tasty. Thank you Caresse team for making our stay memorable. We will definitely come back and will recommend it to all our friends.
Stayed 4 nights in May 2021

8/10 Good

Khairiah

Everything was good except charging me extra for for my granddaughter who was a miner. That was disappointing
Stayed 3 nights in May 2025

10/10 Excellent

Didem

Liked: Cleanliness, amenities, property conditions & facilities
Bodrum never felt so calm, sophisticated and beautiful. Hotel is in a perfect location with spectacular views, sunrises and sunsets. Its layout, rooms and landscaping have been thoughtfully designed and are still being meticulously maintained too! Staff at every turn made us feel welcomed and cared for but always maintaining their utmost professionalism. Breakfast was a food festival of the highest standard with such bounty and staff’s hospitality made us never want to leave. Can not recommend this hotel enough.
Stayed 4 nights in Oct 2025

6/10 Okay

Jenifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Can do better

Issues with air conditioning. It was hot outside and the hotel air conditioners could not keep up. Our room warm warm and muggy. Not a 5 star situation.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie-Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel magnifique, chambres spacieuses et service exemplaire. J’ai adoré mon séjour dans cet endroit de rêve
Stayed 5 nights in Jun 2025

2/10 Terrible

Julia

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving at 2 o’clock in the morning, I wasn’t supposed to be charged for the full day. I was lied by the employee, by telling me I cannot use Apple Pay?? I was so tired did not notice the room was used by prior attendant. The bed was not changed. I had to sleep on the leftovers sheets. Stuff was left in the room. Very unprofessional! People will lie to you in your face just to get your money and then no help whatsoever I called about my headphones was missing. Never got the answer. What happened they were on my night table……
Stayed 5 nights in May 2025

8/10 Good

Shashank

Liked: Cleanliness, amenities
Clean and attractive. Lovely pool but cold!
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

From the moment we arrived to the moment, we left the service the staff everyone was overwhelmingly interested in us as people and concerned for our safety. We had a little healthcare issue and we’re taken to the clinic, driven to the pharmacy and returned back to our hotel with no issue. You don’t see that very often anymore.
Stayed 2 nights in May 2025

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional place to be at and I would 100000% come back
Stayed 3 nights in May 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia impecável!

Estadia incrível, tudo perfeito! Atendimento, conforto do hotel, concierge, além da bela vista! Uma pena que em nossa estadia 2 restaurantes estavam fechados, mas o Buddha bar e o Glass restaurante foram perfeitos.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel Que já fiquei
Stayed 2 nights in Apr 2025

10/10 Excellent

saemeyeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Caresse. Staff were always on hand to help especially with restaurant recommendations. Room was spacious and always immaculate. Thank you to Sema, Sami and Norcun for the lovely Turkish hospitality.
Stayed 5 nights in Apr 2025

10/10 Excellent

vasily

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very accommodating and went out of their way to be helpful
Stayed 8 nights in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandioser Pool, tolle Kunstausstellung, sehr freundliches Hotelpersonal und 1A Zustand des Hotels.
Stayed 8 nights in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartige Sicht auf die Bucht, Hotel in 1A Lage in bestem Zustand. Das Hotelpersonal ist super freundlich und Taxi ist innerhalb von 5 min verfügbar.
Stayed 6 nights in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy property in a beautiful location. Our room was overlooking the ocean on the lobby level which is about the 5th floor. The bedroom and bathroom was very spacious, modern and clean and had everything we needed. The whole property is luxurious and has it's own private beach and large deck areas with sun beds and chairs. Being November the resort was very quiet, not many people at all so it was very peaceful and relaxin The resort is about 15 to 20min drive from bodrum center so it's worth renting a car as we did of you want to explore the area. We had free parking and valet service. Overall an excellent stay and highly recommended.
Stayed 5 nights in Oct 2024

10/10 Excellent

halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel pieds dans l’eau Très calme Le personnel est adorable Mention spéciale pour les responsables des petits déjeuners notamment Nurcan et son collègue arron qui ont été aux petits soins pour nous T’es bel emplacement Superbe plage et la piscine de 50m rien que pour nous
Stayed 12 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias maravilhosos

Hotel incrível, atendimento impecável e vista maravilhosa. Hotel novo e todos os detalhes contribuem para
Stayed 3 nights in Aug 2024

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó todo . Menos las esculturas y el arte de muy mal gusto
Stayed 4 nights in Jun 2024

6/10 Okay

Vahid

Liked: Cleanliness, amenities, property conditions & facilities
The hotel grounds are beautiful, but they require some maintenance. For instance, the pool stucco wall needs repair, and there were weeds in the small garden in front of our premium room balcony. The restaurant and concierge staff were friendly, but the front desk staff were not as welcoming. According to my booking on Expedia, I was supposed to pay at the property. However, the hotel reservation manager contacted me before our arrival and asked for payment upfront. I explained that my reservation indicated payment at the hotel, but they insisted that the information was incorrect. Despite showing them my reservation details, they charged my credit card without my acknowledgment. When I raised this issue with the hotel manager during my stay, they didn’t apologize and merely tried to explain why it happened. I plan to file a complaint with Marriott Bonvoy regarding the payment process. I have been to many luxury hotels in Europe and far east Asia and this hotel is extremely overpriced.
Stayed 3 nights in Jun 2024

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort
Three hundred and fifty pounds a night and twenty five pounds for a Gordon’s gin and tonic but no rooms have a bath - really !!!!!!! Vastly overpriced
Stayed 3 nights in Apr 2024

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Amazing hotel, amazing view, amazing staff!
Stayed 3 nights in Apr 2024