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Reviews of Diamond Of Bodrum

5 out of 5
Diamond Of Bodrum
Kumbahce Mh. Ataturk Cd No 136, Bodrum, Mugla

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 14 out of 96 reviews" "
Rating 2 - Terrible. 8 out of 96 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agavni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, staffing are very friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally, I needed some freetime away from work to R&R and found this the perfect fit. I could have peace and quiet or mingle if I wanted, I also enjoyed the entertainment provide each night. Staff were brilliant.
Stayed 7 nights in May 2024

8/10 Good

Munawar

Traveled with group
Very convenient located hotel but little run down , rooms very basic but breakfast was good .
Stayed 1 night in Apr 2024

8/10 Good

Aya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is not 5 stars first of all, but could go under 4 stars category. The staff are so welcoming, so helpful and nice all over the hotel. The food was good and so tasteful, unlike the reviews. Dessert buffet was amazing. Everyday they have a different menu. Buffet 3 times a day, and huge variation that suits all people. The terrace and view is so good. The location is perfect, walking distance to center. Beach is so clean, hotel is quite big. The only thing I didn’t quite like was the room, toilet is so small, needs renovation, and maybe different shampoo and shower gels cause they were bad. The bed was not really comfortable, but it was okay. I would definitely go again every summer. It was a nice trip overall. Thank you
Stayed 3 nights in Apr 2024

6/10 Okay

Ugurcan

Liked: Cleanliness, staff & service
Great scenery and terrace bars. Very friendly staff. Food was very average. Rooms was tired and needs a freshening up.
Stayed 5 nights in Sep 2023

10/10 Excellent

JACQUELINE

Stayed 1 night in Sep 2023

10/10 Excellent

Brider

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Yassine

Stayed 1 night in Jul 2023
Response from serkan on Sep 7, 2023
Hello Dear Yassine,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Nadir

Stayed 1 night in Aug 2023
Response from serkan on Sep 7, 2023
Hello Dear Nadir,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Sinem

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is amazing; it's right in downtown. No other hotel can beat the Diamond of Bodrum in that sense. The staff are extremely kind and helpful as well.
Stayed 5 nights in Jul 2023
Response from serkan on Sep 7, 2023
Hello Dear Sinem,Thank you for your review.We will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 Okay

Avi

Liked: Cleanliness, staff & service
Overall ok
Stayed 1 night in Jul 2023
Response from serkan on Sep 7, 2023
Hello Dear Avi,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lovely pool and beach area would definitely recommend but only fault is air con is rubbish
Stayed 2 nights in Jun 2023
Response from Ihsan Canıtez on Jun 9, 2023
Dear Trevor,Thank you for your review.We hope to welcoming you again at Diamond of Bodrum.Have a nice day.Best regards,

8/10 Good

Kian

Liked: Cleanliness
The positive bits first. Staff were brilliant, very friendly and couldn’t do enough. Shout out to Omar at the desk who went over and above to help me. The hotel is immaculate and location is excellent. We paid to upgrade our room to a balcony/sea view which is worth the money. My son had a standard promo room which was small and dark but suited a teenager. The food would put me off returning to the hotel. I am not fussy but the AI buffet is poor. The saving grace is the snack bar on the ground floor, which is more of a mini restaurant that serves decent salads, burgers, pizza etc. Overall we had a great time and can’t complain for the money we paid. The staff are 5* although personally I’d rate it as a 3* in comparison to other place we’ve stayed.
Stayed 4 nights in May 2023
Response from Ihsan Canıtez on May 19, 2023
Dear Kian,Thank you for your review.We hope to welcoming you on your next vacation at Diamond of Bodrum.Have a nice day.Best regards,

8/10 Good

Lakesha

Stayed 4 nights in Sep 2022

2/10 Terrible

Rrezarta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was horrible, hotel is under poor management, no investment and always post old pictures of hotel to sell it. Not recommended at all. There's no seats by the beach. If you don't wake up at 7 morning to get one and stay there all day you will lose it.
Stayed 5 nights in Sep 2022
Response from GR on Sep 9, 2022
Hello Dear Rrezarta,We are upset to get your unsatisfiying comment howeverthe staff is always kind and helpfull to all our guests. The hotel is the same on our online pictures. You are right that there are limited seats on the beach as all other hotels. We have rule that the guests can reserve the seats on the beach or pool maximum one hour and if it is still reserved we are giving another guests. If the guests want the seats and if we don't have available seats we are getting their contact number for arranging the seats. When we applied this situation to you, you did not want to accept it. You kept reserving the seats 3 hours and you wanted the same seats from us. We offered you we can arrange you another seats but you didn't accept it. We always gave you solution but you didn't accept it you thought that you are just our guests and the other guests are irrevelant in your side. This was unacceptable.Best regards,Management

4/10 Poor

Derartu H

Disliked: Cleanliness, property conditions & facilities, room comfort
Well, when a hotel is meant 5 star my expectation
Well, when a hotel is garded as 5 star, I expect it to be 5 star not equal to 2 stars. This place was far from being 5 star. 1. I thought grading is international and wondering how they got their 5 stars grading? 2. the room was so dusty on the surfaces and the shower box as well. The garbage bin was so rusted entirely. 3. The size of the room was horrible. I asked the receptionist to upgrade me and I was told that all rooms are the same size which is not true. She added that I will be given another room only at the cost of €150/day on top of what I already paid. I called the website where I booked it from, they said that no-one answers at all. We didn’t have a space to put our luggages. You open the door, you literally fall on the bed. 4. The food was alright.
Stayed 4 nights in Aug 2022

6/10 Okay

Diana Marcela

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs an update, I don’t think is a 5 stars hotel, the bed is hard, the pillows almost flat, the towels are broken and feels like carton when you dry your self, the mini bar has only water and food at the buffet is average, also very few people speak English, so communication is difficult.
Stayed 4 nights in Jul 2022
Response from GR on Sep 9, 2022
Thank you for taking the time to share your valuable comments with us.All your other positive and negative comments are included in our evaluation reports, and thank you for creating the opportunity to improve ourselves.We would like you to know that we will be glad to welcome you again in our hotel on your next holiday.Best regards;Management

10/10 Excellent

Armin

Stayed 5 nights in Jul 2022

2/10 Terrible

BULENT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my cup of tea
Stayed 2 nights in May 2022
Response from Ihsan Canıtez on Jun 30, 2022
Dear Bülent, Thank you for your evaluation. Have a nice day. Best regards,

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay at this hotel and I enjoyed my trip very much. Location is excellent right in the center , close to shopping , and a private beach across the street. Some rooms are better than others and also with the wi fi , worked at some area’s better than others. Evening shows were reduced, some nights there was nothing to do. Food was ok , did not like the set up they had , where they put the food on your plate. I understand COVID is the reason but I have been to other all inclusive hotel and and that is not the case, hope one day it will be as it used to be. All that aside it is a great hotel.
Stayed 10 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This is definitely not a five stars hotel. The room and the corridors were not clean. They don’t clean the corners. Too many insects. The toilet and room look very old and need maintenance. Old furniture. Tv screen not clear. Wifi very good all around the property. No variety in the buffet food. Flies on the food. Location is amazing close to everything. Nice music around the pool. Pool is great. The views are superb. The supervisor Surkan was very helpful. The staff are very professional and friendly.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very disappointed in the cleanliness of the room. Very dirty and so dusty they barely clean the floor even if we give tips. The corridors were also dirty. The food was average in the buffet restaurant… dinners better than lunches… many times we notice flies all over the food!!! The a la carte restaurant on the ground floor is much better and cleaner but only available for snacks/lunch time. Apart from this the views from the hotel terraces and reception were breathtaking! The location is the best thing in this hotel. It is close to the local shops and marina. Restaurants all around. Staff were polite and nice especially Surkan in the reception who was very helpful and could speak English and French very well.
Stayed 8 nights in Jul 2021

6/10 Okay

Farzin

Traveled with family
Disliked: Staff & service, property conditions & facilities
Hotel management need to be reorganised
We stayed there 4 nights Family trip. Positive points: The best location at the heart of the city. They changed our room to better one without extra charge, appreciated Very good DJ at the evening Cheaper price in comparison with other 5 star hotels in that area Friendly staff who had very hard job in 12 hours working time, without rotation Negative points: Poor room service due to lack of staff, only one person for each floor, every day!!!! Terrible room air conditioning, it didn't work 3-7 every morning, noisy and unstable Lack in quantity of staff in reception/restaurant/guest relation/room service.... Small pool and very limited beach... Terrible food , and dirty glasses and dishes at restaurant Low quality local drinks, only!! The hotel, is not really 5 star hotel.
Stayed 4 nights in Jul 2021

10/10 Excellent

emely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best of the best
Amazing place had a very lovely stay.
Stayed 1 night in Oct 2020
Response from ümit on Oct 19, 2020
hello dear Emely, thank you very much for your feedback.

8/10 Good

Walter

Liked: Cleanliness, staff & service
Excellent but not perfect
It was really great with the view, the food is EXCELLENT, However, we are not happy about the condition of the rooms, the Aircondition is not cooling, even when we complained, Yet it wasn't cooling at all, also, there was no tooth paste on the rooms, they claimed because of Covid-19, I don't know why! the rooms are large but the bed is poor, very very poor! too low and the mattress is very low for such hotel, the bathroom is too tight, I think if the management can look into the Aircondition in all the rooms, Internet and fix the bed situation the hotel would be EXCELLENT, The staffs of the hotel are Just from another planet, they are WONDERFUL, Helpful, respectful and they do their jobs so well in the restaurant
Stayed 3 nights in Oct 2020

10/10 Excellent

Mike, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at the Diamond of Bodrum. Our all inclusive stay booked through Expedia was great value; the same period on booking.com was £400 more expensive - not sure why! Not quite the 5 star advertised, but none the less, an excellent provision of facilities and staff that work their socks off despite a slight language barrier. If travelling during COVID period bear in mind that food selection is a little tricky given the language barrier, and not being able to get physically close to the food. Snack bar caters to every need mid afternoon and comes with a full menu written in English if you’re struggling with the buffet. Rooms were a bit rough around the edges but adequate and kept immaculately clean and disinfected by the hotel staff. Never had an issue waiting for a drink at the pool bar, and the music round the pool was a great touch. Short walk to beach or pool wherever your room is within the hotel, and just a short walk to town.
Stayed 6 nights in Sep 2020
Response from ümit on Sep 26, 2020
hi dear Mike, first of all thanks for your neutral feedbacks. we will try to complete our shortcomings. Your comments mean a lot for us. thanks again

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is really old they need to fix the rooms and carpets.Bathrooms are too small you can not even turn around you and we stay there for five days they just chanced the towels that's it.Our room was still not clean or changed the dirty glasses or vibed anything so housekeepers are really need attention.It is not worth it to pay that much to this hotel only good think about the hotel was breakfast.
Stayed 3 nights in Oct 2019

8/10 Good

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for 2 nights Saturday and Sunday great price for all inclusive. Food was very good. Room clean. The bed was very firm and perfect Great stay.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Beautiful views. Good location close to port and castle. Food is good. Beds are really bad.
Stayed 2 nights in Sep 2019

10/10 Excellent

MUHANNAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
It is amazing hotel and very good services. WiFi wireless internet is not covring all place and room in the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Anita, New Jersey ( USA )

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in great location, everything is clean and the food is excellent . Staff at the restaurant are very slow to change the linens and ask for drinks. Drinks at the bar are good but not too many choices wish they could make martinis and frozen drinks. overall it’s a great hotel and definitely will recommend this hotel.
Stayed 9 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The staff was horrible and the hotel is very poorly run. Everyday i was there i saw people upset waiting up to 8 hours to get their room. I waited 6 hours. I was supposed to have 2 beds with a garden view. I got 1 small uncomfortable bed with a view of a wall. The room was small. I had the all inclusive and the food was horrible. Everybody i met hated it. The pool and beach were nice but that's it. They have to take the 5 star rating away because it is not a 5 star.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The property had great view however the food needs to be improved.
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

4/10 Poor

Shahin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad no professional staff The hotel in bad condition The rooms very old
Stayed 1 night in Jul 2019

8/10 Good

Alev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. We had a great time with my girlfriend.! Highly recommended..
Stayed 2 nights in Jul 2019

4/10 Poor

Emir

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Ashraf

Traveled with family
Disliked: Property conditions & facilities
The property has a prime location. The staff, especially kitchen & food service work very hard. However, the property is run down, very poor maintenance, some rooms have no AC, some rooms have mould in the walls, they charge a prime rate for rooms that are no more than three stars. We were checked into 2 rooms, one has an AC that blows sewage smell, the other had no AC. The first room they did nothing about till next day. The second room, they finally moved my chdren to a run down room without a door lock, wire sticking out of walls, not cleaned @ 1 am. Then next day, they finally moved us to the rooms we were supposed to be in from the begining!! When I asked for a refund for the first horrible night with no sleep, they kept playing games with us till we left!!
Stayed 5 nights in Jul 2019

8/10 Good

Mohammed

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
nice for fun
Nice hotel and interesting activity, but the problem with the parking is very dirty area and bad smell.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nıcely laıd out frıendly staff but where unable to resolve the ıssue I had. I thought I had booked all-ınclusıve but they ınsısted ıt was B and B. Great locatıon and tasty breakfast. Certaınly good value for money and terıffıc vıews across the bay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Shafique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!
Had an amazing time, hotel staff were absolutely excellent and the service provided was one of the best I’ve received, very professional! The meals in the hotel were top class and had plenty of variety to choose from. Location was just perfect, my first holiday where I didn’t need to catch a taxi!! Also the views from the hotel were amazing, especially from the rooftop at sunset, was phenomenal! Thank you for making our holiday a “perfect holiday”! Will be back for sure!!!
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
i will never stay in this hotel again.. is it really a 5 star? Garage is disaster. No sofa in the rooms, just a chair. Garden view room is funny, they just create a garden between 2 buildings and it is a very bad view. All inclusive? No.. Be careful, it is not real all inclusive hotel.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff were quite disappointing. Especially the bar staff around the pool, who seemed to go out of theur way to avoid serving people. Some days the room was cleaned to the highest standard, other days things were just stuffed into drawers and it was clear nothing had been cleaned.
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Location is superb. The reception staff were very friendly and helpful. Room service staff were slow. As a good gesture they had juice and detox water dispensers in the lobby on 6th floor, but didn't have any in the restaurant on 3rd floor. They close the hotel entrance leading to the sea sidewalk around sunset, which guests have to climb outdoor stairs with over 60 steps to get to the lobby main entrance.
Stayed 3 nights in Apr 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu harika. Sakin ve kalabaliktan uzak ama merkeze 5 dakika yürüme mesafesi. Odalar temizdi, oda manzarası harikaydı. Kesinlikle memnun kaldım
Stayed 2 nights in Oct 2023

2/10 Terrible

Oguz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023