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"Great hotel, helpful staff and a good location for walking. However, driving to the hotel and parking are a real challenge and inconvenient, especially due to the construction (May 2026)."

"Clean, great breakfast, hotel has character!"

"well located very grand hotel great breakfast and close to everything highly recommended"

"Brilliant stay at a lovely hotel with our toddler who found the hotel magical. The hotel is brilliant and while more expensive compared to other hotels, well worth it. The staff were great and amenities superb. If I had to give some constructive feedback it would be to review the eggs at breakfast - powdered eggs are just not pleasant and for the price I would expect proper eggs. Rest of breakfast was great though! "

"The hotel was clean. The room was really nice. The primary reason for the reduced ratings was the inflexibility of the staff with the check-in time. When I called to see if it was possible to check-in early, I was advised that I could do so if I was willing to pay an additional $200 Swedish dollars. I therefore rode around on the tram for 2 hours and then waited in the hotel lobby for 30 minutes until the 4:00 p.m. check in time. It is very inconvenient for international travelers to wait until 4:00 p.m. when it was evident that rooms were available earlier for an additional fee."

"We can for the spa for Mother’s Day, which was amazing. Arrived very early and the checked us in to the room straight away."

"Great location, convenient. Unfortunately rooms are pretty basic & dated- especially the bathroom. Staff were friendly. "

"Breakfast had a very broad selection of delicious foods. Worth every penny. Location was easily accessible from the train station. Room was quiet, bed comfortable. "

"Standard double room was dark and drab so we upgraded to a suite which was excellent."