Search Resorts in Borneo

"clogged sink in my room at the Kinabalu View wing"

"Friendly and knowledgeable staff."

"Very large property, and limited meal options, the price was a bit high. the staff was nice, although they charged me for a hotel pickup, which I never got. "

"Some furniture a little aged. Bathtub stopper doesn’t work. WiFi is the absolute worst of any 5star hotel I’ve ever been in. Keeps kicking u out every time you closed the phone. Have to relog in EVERY time you turn on the phone. Cell signals sucks so u are reliant on the wifi. But overall great value for such a large oceanfront suite. Location cannot be beat. Amenity is awesome and views are great. "

"Fantastic location and such helpful friendly staff"

"The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash. "

"G"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"Good location, set in landscaped jungle. Comfortable and good value for money."

"Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed. Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions. pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on...

"Great service by staff who let me the business centre for my work. Bed is comfortable . Room floor can be cleaner . Great experience overall "

"The shuttle boat leaves at 12:30, and checkin is at 14:00? I can only guess it's a cash grab to force people to get lunch at the hotel's restaurant. Checkin was chaotic. We had to wait for an hour for our room to be ready. Hotel staff put us in an un-airconditioned room to sweat in the heat along with the remanence of that day's breakfast that was still scattered on the floor. When our room was ready, we were taken to the reception to the nicely air-conditioned and scented waiting room to...

"Need wheel chair access"

"The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel."

"Nice place to getaway from the city. Not much things to do around the hotel. A place to go to if you like to chill and relax. Weather is generally cool. There is only a vegetarian restaurant serving buffet lunch/dinner at a fixed price and no other food options and no convenient store too."

"Good location. Staff is friendly. Just hope the room is cleaner"

"This is not a hotel. Facilities are new but not ready. From the pipes of toilet bad smell is coming up. "