Bow Valley Parkway, Alberta hotel rooms at the Fairmont

"We were meant to stay at the Moose for a single night while in town seeing Aysanabee. My car broke down half way between Calgary and Banff and we were stranded waiting for a tow truck to take us back to Calgary. Even though I was well past the cancellation window, I called the hotel to see if there was anything they could do. I spoke with Elliot at the front desk and his first question was “are you safe?”. What an angel. From there he said he would speak to his manager and see what he could do. He called me back shortly and said that they would happily refund my stay given the circumstances, have me instructions on how to finalize the refund with Expedia and then wished me safety in getting home. I have stayed at the Moose many times before and this experience just reinforced why I stay there. Thank you so much to Elliot and the team there. They took a really hard night for me and made it better through their kindness."

"Was amazing room and resort ! Loved the bar"

"Very nice room"

"There was no breakfast."

"Photos and reviews can sometimes be misleading, but this was not the case with Hotel Canoe. From the moment we arrived it was apparent that the hotel was in fact situated in as beautiful a setting as the on photos suggest and things only got better from there with customer service upon check-in, room finishing and thoughtful details, luxury spa/retreat-like amenities, and on-site dining options all exceeding our expectations. Simply put, an exceptional experience. Bravo to the team at Hotel Canoe & Sudden Sally! We can hardly wait to return. "

"Clean room, free parking, friendly staff. The hotel is also along Banff avenue which is very convenient if you want to explore the street. The location is also very scenic. "

"Nice room, quiet, clean. Friendly staff"

"Would book again"

"Excellent!"