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"This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1. "

"Last minute booking due to family emergency Car par very difficult to find if you dont know the area was told it was at back of hotel, it is located off of Mulcaster crescent and is spacious with cctv Hotel clean, room comfortable although tv would not tune in but i was ready for bed anyway. Good nights sleep Breakfast was exceptionally good, staff all polite and friendly Would definitely stay again"

"Comfy bed, quiet"

"Loved hotel.in the centre of Carlisle "

"Definitely worth a visit. We only stayed for one night but we will be back. Staff all unbelievably good. Food exceptional. Very quiet. Really good nights sleep. Highly recommend this hotel. We also did the free history tour of the castle. Do not miss this as it includes a visit to the roof to take in the views."

"The bed is comfy and complement the serenity of the hotel environment. I haven’t tried the food options yet but soon i will "

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Stopped here a couple of times always good service."

"Very good"