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"Great location, clean property, friendly staff"

"Lovely stay - very welcoming staff - especially Natalya who gave us a very warm welcome. We were lucky enough to be upgraded to one of the penthouse suites which had an amazing view of London from the balcony. Very clean, spacious, comfortable bed, well equipped with a bar/mini kitchen. Good bath and shower with plentiful toiletries. Nice variety of food at breakfast.great location within easy walk of the south bank theatres and central London."

"Really lovely staff, reception smelt amazing, room was clean and tidy."

"Breakfast was nasty. Don’t pay for it and the breakfast staff was rude"

"Nice hotel, comfy room, good location but a walk from the nearest tube. VERY busy and crowded in reception. Half of reception was boarded off as doung some renovation. "

"We have stayed in a number of different hotels across London over the last 15 years, whether for work, a weekend away as a couple or a full family trip. This is by far the best hotel we have stayed at for what we need. The location is perfect for getting to pretty much every major sight, being so close to Blackfriars and Southwark makes it incredibly easy to get about, but we were actually able to walk everywhere we wanted to go. Rooms were amazing quality and size - as a family of 6 we booked a double double (an interconnecting set of rooms, one with two double beds and one with a king bed). We had ample space, the beds were comfortable and the bathrooms were clean and nicely decorated. Breakfast was great and the staff were incredibly helpful. The only negative was that we waited 25mins on our first evening to get a drink, but the bar staff were busy catering for a wedding so we’ll give them the benefit of doubt. Overall a great stay and we will be returning."

"Good check in. Very nice staff. Very quick to respond to an issue I had with the air conditioner which was very loud and took a long time to switch off. The room was nice, but not very good sound proofing. Lots of sound from the corridor and next room."

"The room was compact to say the least. No tea/coffee making facilities, although there was a small fridge. The shower was good but what was a little disturbing is that you can be seen using the toilet as it is frosted glass... Room in the toilet is at premium too... The bed was comfortable and could ve raised take make viewing the TV easier. The TV resolution was poor and the channel numbers did not match the channel names. No City views from this room and it would appear breakfast is £17.50 not £15.00. Unusually, I was made to pay for the stay when I checked in, as opposed to when I checked out. I stayed on a Friday and Saturday night at a cost of £336.00, which was quite a lot. Having said that the hotel is close to Farrindon Station and Smithfield Market. (There is a realy good cafe on Cowcross Street opposite the market that does a full English for £10) The hotel is very 'techy' requiring a Degree in electronic just to make the lift move.. "

"Lovely hotel, excellent location. We had an issue with the toilet in our room and when it was discovered it could not be fixed right away, they switched us to a different room very quickly and even left us a voucher for drinks with their apologies"