Braunstone Town Vacation Rentals

"The hotel is old and tired. The directional signage is confusing. Dinner is an awful buffet reminiscent of 70s school dinners. I was advised to not have breakfast. Staff roll their eyes, or, if you enquire about a vegetarian option, quiz you on if you really are a vegetarian. If you aren't, then they tell you the veggie option should have been preordered! They do not check their messages either so if you do message the hotel, no action will be taken."

"rooms were really well appointed and had everything I needed including a Tassimo coffee machine, desk and microwave - great for working away. Food stops at 8pm which is normally when I order so made an effort to go at 7:25 and the bar staff looked harassed and disorganized and said it would be a 90 minute wait for food so I gave up, as it was supposed to have finished an hour before that. However I did have a drink and whilst I was there I watched the deputy manager step in, support his staff, clear the backlog, deal with complaints and then come and speak to me and got me the food I would have ordered. I was very impressed "

"Staff were incredibly helpful and friendly during check in, ensuring you had everything you required. Hotel environment was stunning. Everything from furniture style to colours used. Rooms were exceptional. Bed was so comfortable! Amenities in the room were "

"A friendly welcoming hotel with clean amenities. Lots of menu choices"

"The carpet had stains, the shower screen had mould and dust on lampshade and creased net curtains. All very minor but if fixed it would be a definite fix star. The amenities and facilities themselves are fantastic. "

"The building is like a maze, but the rooms were clean and comfortable. There was both heating and air conditioning as well as a window which could be opened. Breakfast on the Saturday was terrible, I was so disappointed and had to go elsewhere to eat. But the Sunday it was lovely so perhaps they were having an off day although it does make it expensive to have to pay again for breakfast. 100% recommend the breakfast on Sunday and the staff both days were really nice. I had lunch with my friend in the bar Saturday afternoon. She said her pasta was really good, my steak & chips were not great, I have had better at weatherspoons for 1/3 of the price. I was really surprised that I had to pay an additional £10 to use the pool, sauna and steam, I chose the hotel and spent more because it had those facilities, a bit of a con really, I have never had anything like this before. They had lots of parking spaces and the hotel was near the centre of town. Overall I was happy with the hotel, I felt safe and secure - something that is important to me."

"There’s no fridge in the room, but that was the only negative. Very convenient for walking to airpirt"

"Staff friendly and welcoming. Rooms basic but clean. Lots of parking. Breakfast was standard, fresh and with a choice of a hot option."

"Friendly helpful staff. Free parking. Quiet room. Good night sleep and delicious breakfast buffet. "