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"The staff were great - very helpful "

"Due to a popular event in the centre of Bristol, accommodation choices were limited. When I found the rocket caravan available on the roof of the hotel for an ok price it was a no-brainer. We arrived early and asked to pop our bags behind reception which wasn’t an issue, and headed out to hit the shops. On arrival back to the to check in, the young lad explained the keys situation and pointed us in the direction of the stairs. Polite enough, but he needs a confidence boost to be more engaging...

"Very quiet stay with good night sleep & good breakfast "

"had a problem with my phone and could not access email or phone. Staff was extremely unhelpful about this."

"It was okay for a 1 night stay"

"Check in was so easy as there wasn’t any! Not sure how safe leaving the door open was, but it worked. Suppose it saves on paying reception staff! The goat was a bit of a surprise, and he did welcome us! On a negative, the room was very noisy due to the water system running through the radiators and pipes. But served a purpose for a short stay due to an early morning flight."

"I was lead to believe (from hotels.com presentation) I had a cabin with a private hot tub, and would therefore expect an en-suite. I had a double room with shared facilities, very poor accessible shower. Room was clean and fine for my needs. I didn’t read the fine print so had difficulty in gaining entry, but after numerous phone calls (answer phone messages) and a prolonged email chat, access was afforded. Nice location - albeit remote, but Hotels.com description/information not clear or...

"We had a lovely stay for a long weekend for our big wedding anniversary. Very comfortable room and lovely breakfast every day. Only 13amp charger for the EV but that was absolutely no problem as there are plenty of public chargers available round and about and we just used one of those whilst we were out for an evening meal on our first night Fresh milk and bottled water available for ‘proper’ coffee in brew bags and wide selection of teas which was nice and so much better than long life...