"When I booked Sandman, after staying in many around the country, I had expected better. I learned from a friend, after the fact, that this was one of the original hotels in Kelowna and while it was under construction, while we were there, the room we stayed in on the 2nd floor was lacking some of the most common necessities. There was no outlet in the bathroom. The closest outlet was just outside the bathroom, and it wasn't working. I had to use the coffee machine outlet and then the cord for the dryer didn't reach into the bathroom or hall mirror. There was no safe in the room. The toilet paper holder was so annoying as the roll kept falling onto the floor, which was wet from the toilet tank condensation dripping. The tower rooms were only accessible by climbing 10 stairs to the 3rd floor before you could access the elevator up to the other floors. Because we booked 4 months before we planned on staying (due to a great Expedia deal for flight and hotel combo), the price was right! @Sandman - we appreciate the construction did not affect our stay. We didn't ask to change rooms because we had already unpacked everything and it would be too much hassle and we were there for sleep only so we made it work."
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