브룩헤븐 모텔

“the staff was so rude and it took me 45 minutes to check in because my reservation wasn't "popping up in their system"”

“The room was in extremely poor condition and looked nothing like the photos. The non-smoking bed had cigarette burns and stains, and there was heavy dirt and grime along the baseboards that almost looked like mold. Overall, the room felt unsanitary and the property was clearly not well maintained. After inspecting the room, the staff insisted everything was fine. It wasn’t until I continued expressing my concerns about the condition of the room that they finally agreed to issue a refund. I...

“It did”

“Room was nice but we requested a non smoking room, room had definitely been smoked in at some point”