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Great stay

Had a fabulous stay at Ace. Super cool vibe, helpful and responsive staff, and an awesome corner room with remarkable views.

It is located a few minutes of walking to the water front. Walking distance to shops and restaurants.

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

The coffee bar had great coffee. It was Halloween weekend so there was an all night party and the lobby, bar, restaurant area got very loud and crowded, but was to be expected. The hotel is gorgeous! Would highly recommend and would stay again, not on Halloween, though lol

Great close get away!

Great property and great location!

Such a wonderful welcome! One of the best check-in experiences - Sarah was so welcoming, gave me wine and had my bags taken up so I could go up to the roof terrace and enjoy the view! Marvelous!

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

I have stayed here four times now each for three nights. This time I was on the ground floor. I have also stayed on 1 and 2 (which is the top floor). The staff is great. They have a car service that will take you around greenpoint to drop you and pick you up. Rooms have working kitchens so breakfast in the room is easy. I would recommend 2nd floor rooms as the rooms have wooden floors and sometimes the sound of shoes/heels can be annoying. The rooms are immaculate and ooms on 1 and 2 have...

Water filling station in hallway was a first.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Perfectly place to get a good night's sleep. Nothing more and nothing less.

The minute we got there, Miguel was very welcoming. Check in was fast and informative. The room was amazing with a king sized bed, clean linens, very clean bathroom with everything one needs. Coffee maker with cream and sugar, and lo and behold,,,,,there really was a complementary bottle of red wine. Would I stay here again? Absolutely! Would I recommend? Positively! Parking costs extra, but it is right next to the hotel, so convenient. Loved it.

Clean , quiet. Amazing views , also the water pressure is AMAZING! Will definitely return .

Great location! Friendly staff! Easy access to food and shopping!

Highly recommend this hotel. The room was spacious and very clean, while the staff was very friendly, helpful, and welcoming.

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.