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“We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs.”

“Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference.”

“Great property, great staff”

“We are regular guests and although the comfort of the mattresses vary from room to room and no one would disagree the shower valves are past their prime, everything else is great and we love the grand setting, quirky building, friendly and helpful staff, and the excellent breakfasts.”

“This property has history”