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Reviews of Bryce UpTop Lodge

2.5 out of 5
Bryce UpTop Lodge
1152 UT-12, Bryce Canyon, UT

Reviews

7.0

Good

Rating 10 - Excellent. 165 out of 716 reviews" "
Rating 8 - Good. 244 out of 716 reviews" "
Rating 6 - Okay. 151 out of 716 reviews" "
Rating 4 - Poor. 94 out of 716 reviews" "
Rating 2 - Terrible. 62 out of 716 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was exceptionally friendly and helpful. However the property is run down and the owners do very little to keep it up. I would not return
Stayed 2 nights in May 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The yoing man at the front desk was very nice and helpful, he gets 5 stars. We reserved an ADA room as I'm in a wheelchair. The bathroom had 1 grab bar next to the low toilet, the "wheel-in" shower had no grab bars and no extension for the shower head. I could not close the narrow bathroom door with my chair inside. Room would be nice for an ambulatory person
Stayed 2 nights in May 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite convenient to Bryce canyon. The room was comfortable and the bed was comfortable as were the pillows. There isn't always someone at the desk but there is a number provided in case you need something. The rooms are not very large but adequate with two large beds in them and the bathroom was quite nice with a walk-in closet area. There's a very good restaurant right there on the premises that is a Mexican restaurant for lunch or dinner. For breakfast though you kind of on your own so bring some food. They do provide a refrigerator and the microwave though to help with breakfast.
Stayed 2 nights in May 2024

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Tejal

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 1 night in May 2024

2/10 Terrible

Harry

Disliked: Property conditions & facilities
Needs remodeling
Stayed 1 night in May 2024

2/10 Terrible

Kathryn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We forfeited our second night That’s how bad it was
Stayed 2 nights in May 2024

8/10 Good

James, Camarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 1 night in May 2024

4/10 Poor

parminder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uncomfortable bed, toilet was leaking badly, they fixed it the next day, tables fall apart when you put something on it as they are not sturdy. Hard to find anyone at the front desk and they don't answer the phone. Place has a musty smell to it.
Stayed 2 nights in May 2024

8/10 Good

Nick

Stayed 1 night in May 2024

10/10 Excellent

Gerald

Traveled with group
Liked: Property conditions & facilities
Staff was friendly and helpful. Great rooms easy parking and comfortable
Stayed 1 night in May 2024

8/10 Good

ELVA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bryce Canyon National. Clean
Stayed 3 nights in May 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, very clean.
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe the restaurant and the market in the adjacent parking lots will open. It would be very convenient to have those businesses operational.
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ali

Stayed 1 night in May 2024

4/10 Poor

john

Traveled with family
Disliked: Property conditions & facilities
I appreciated that they are making an effort to improve the facilities but they have a long ways to go.
Stayed 1 night in May 2024

6/10 Okay

Spencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Inconsistent hot water
Stayed 2 nights in May 2024

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like burnt coffee and cigarettes. It was newly renovated and that was nice. But it’s not being cleaned.
Stayed 1 night in Apr 2024

6/10 Okay

Benito

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, clean and quiet, but very limited services because of remodeling.
Stayed 1 night in Apr 2024

6/10 Okay

sibaji

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Best front seat personnel
Stayed 4 nights in Apr 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and close to the park.
Stayed 1 night in Apr 2024

8/10 Good

Abdi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Bree

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They have tried to make an old building look good but have failed. The building smells when you walk in. The room looked remodeled but one bathroom tile was lying loose upside down on the floor. It looked like new flooring in the bedroom area but it sunk in as you walked on it like you could fall through. They changed light fixtures by the bed but left the old holes in the wall. Toilet lid was totally off the toilet. Will not stay again.
Stayed 1 night in Apr 2024

2/10 Terrible

Alexandra

Traveled with partner
Booked 2 nights, only stayed for one, because of absolutely horrible cleanliness…
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

HONGYAN

Stayed 1 night in Apr 2024

6/10 Okay

Brenton

Traveled with family and small children
Liked: Staff & service
Descent for the price. But the washroom was an issue as it had zero ventilation and as a result smelled of mildew as a result of accessible humidity. The should probably fix those fans...
Stayed 3 nights in Oct 2023

6/10 Okay

jocelyn

Traveled with partner
The Taco restaurant out side is horrible do not eat there. They were out of everything.
Stayed 1 night in Oct 2023

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay for one night. Staff was friendly. No hot water, but managed for the one night.
Stayed 1 night in Oct 2023

8/10 Good

Dillon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Easy check in
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, amenities
Very close to Bryce canyon, but no staff after @9:00 pm
Stayed 1 night in Oct 2023

6/10 Okay

William

Traveled with family
Liked: Staff & service
Liked the Mexican restaurant on site.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff! Quite easy and accessible to Bryce Canyon.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bryce
Would like to have had cups and ice machine available but was pleasant otherwise
Stayed 2 nights in Oct 2023

6/10 Okay

Lucille

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

tree

Traveled with group
Liked: Staff & service
This location is very convivence to go to Bryce Canyon. The staff is very friendly. The room could have been more quiet. There is no small table to put things on. The heater was very noisy at night. It's like someone playing drums every time it turns on. Couldn't get a good night sleep. No extra toilet paper in the room. You have to go to the main office to get it. If they address these issues, It could be a good and quiet place to stay at.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best placenin the area
Perfect choice. Right outside of Bryce Canyon National Park. We went into the parkto star gaze and saw the Milky Way and Seven Sisters!! Really clean and quit holtel. Restaurant on site but we didn't utilize it. 2 of us, one night, one queen very comfortable mattress. Couldn't beat it for$80 a night!
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Easy Location. The young fellow checking me in was very pleasant
Stayed 1 night in Oct 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty Rooms
• The room’s floors were very dirty with hair, dead bugs, and other debris, especially the corners. • In one of the rooms the toilet was so dirty that there was mold inside the bowl. • The corners of the toilets where they connected to the bowl were very dirty with dust and hair. • There was what appeared to be vomit on one of the curtains. • The vent for the bathroom fan didn’t have a cover and it showed years of built-up dust and grime. • The rim of the sink and the drain were filthy. • The sink vanity was old and had mold spots. • There was mold in the grout in the showers. • The shower head was extremely dirty. What was extremely disturbing was the condition of some of the pillows which had been stained with what looked like a mixture of sweat, saliva, and dirt. This was an extremely unhygienic situation. When asked about the pillow situation the clerk acted like these weren’t even their pillows. We even saw some bugs (maybe fleas) moving around the room.
Hair, dust, and dead bugs
Stains
Dirty curtain
Dirty shower
Stayed 2 nights in Oct 2023

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

BETH

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Joe

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The Hotel was nice; the staff was nice. The room appeared clean and tidy and decorated well. It was a small room and small bathroom. However, upon walking into the room there was a distinct odor. It was a musty or damp smell. The window was open so fresh air was getting in, however it had rained and was cold. We turned on the heater and closed the window. Then I went into the bathroom and smelled mold and mildew coming from the shower. I had brought along some Febreeze and sprayed down the shower and room. It seemed to make things better. However the next morning the smell was back in the shower. ( There were some dark spots in the corners of the shower and the shower curtain did not seem clean.) After spraying with Febreeze again, we left for the day. When we got back we opened the window, but the smell was back. We stayed that night, wondering if we could get another room, but there were no vacancies. We stayed three nights. When we were leaving we told the receptionist about the mold and mildew smell in the shower. The young man said , "oh if you would have told us sooner we would have cleaned the shower." ( We didn't use the shower while we were there.) Normally we don't complain about things, but I guess this time we should have. We were glad we were so close to Bryce Canyon Park. It was room 132. Darlene Garlick
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I'm pretty low-key when it comes to staying in a motel. I understand that you get what you pay for, and I'm fine with that. Sometimes, though, certain things can't be overlooked. The rug that was on the floor under the bed, and extending out to the sides, had rolled up on the sides and corners. I tripped countless times over this, and it got old really fast. The smoke alarm over the bed was hanging from a wire, and I'm not sure if it actually worked or not. The bathroom floor was freezing, literally... it was as if the cold ground was right underneath you. This was with the heat turned on in the room. The bathroom light would sometimes turn on, and most times, it wouldn't at all. You could flip the switch on and it would stay dark for five minutes, and then, all of the sudden, turn on for no rhyme or reason. This could be a safety hazard if you're in the shower, etc. The main room floor has wooden boards which gave way as you walk across the room. They would sag under your feet, if that makes sense. It felt like the floor was going to break through in certain areas. When I was checking out, there was no one at the desk. I wanted a receipt printed, but again no one was there. A custodian tried calling the concierge, but after waiting 20 minutes, I decided to leave. Again, I can look over most things... and while it was just a place to stay while exploring Bryce, again, certain things can't be overlooked.
Stayed 3 nights in Oct 2023

8/10 Good

JAE SANG

Liked: Cleanliness, staff & service
good
Stayed 2 nights in Oct 2023

10/10 Excellent

Janette

Stayed 1 night in Oct 2023

6/10 Okay

Rona

Traveled with family
Liked: Staff & service
The room was clean and ok but small and very crowded. Extra supplies were lacking. Good enough for an overnight sleep but not for more than 2 people per room.
Stayed 1 night in Oct 2023