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"All the staff was very nice and helpful. The premises were clean and kept up. The location is central and early walkable to many shops and restaurants. The area is inner city and noisy being across from a hospital ambulance enterance. The portal AC was nice given the near 80 degrees but loud and the connection to the window was just like having it open for the purposes of noise. If you are used to city noise it is not a problem. They also had a cafe down stairs but since there were so many options within a couple minutes walk we never tried it. "

"Room was little outdated but was upgraded for free being Expedia member, location was great for our concert"

"Fabulous room, but we had to wait past check in time to get in, when we were paying thousands of dollars for 2 day stay. The man who checked us in offered, and we accepted, 2 complementary drinks each at the bar while we were waiting, but we could not used them because the first thing I wanted to use after we checked in, was the gym. We said we would wait close to the desk within eyesight and asked him to call us when, the room was ready, and he agreed. We waited and waited and I watched him. Finally, I got up and went to the desk to ask if the room was ready and they said they had texted us that it was ready. DOES NO ONE TALK TO ANYONE ANYMORE? They had not said they would text us. They had said, and confirmed, that they would call us. We were right there."

"Parking is expensive, if you drive into Vancouver look for a hotel with free parking, otherwise this hotel is in calm nice area with scenic river views"

"Parking lot needs a pressure washer"

"Our charging ports in our room didnt work. For 500$ thats ridiculous. "

"We only stayed for a few hrs as we were leaving on a very early flight! All in all excellent place to stay!"

"Such a nice place to stay the staff are wonderful and so helpful. The area was perfect for getting on the ship to Alaska the next morning!"

"The minute you walk into the Exchange Hotel, the staff are extremely attentive and professional. The checkin process was one of the best I have ever experienced! We stayed in the 11th floor in a corner suite and the room was stunning! The snack area was awesome and nice to be able to have some coffee, pastries and other snacks! Super impressed with our stay and highly recommend to other travellers!"