Find Family Hotels in Bury St Edmunds

"Room was spotless Staff were courteus "

"Our room and in general, the hotel was very clean, including the spa. All the staff were very courteous and friendly."

"The room was very clean, but cold, receptionist gave us another room as couldn’t get heating to work, had same problem with the next room. She couldn’t get it to work either but brought us a heater which warmed the room very quickly. She was very good & came back later to check it had warmed up. Would definitely recommend hotel to others"

"All staff were courteous. The food in restaurant was good value. Breakfast VG. The room was clean, comfortable and fairly quiet. Will def stay here again if in the area."

"We often pick the graduate because we love the atmosphere, river views and location. Room was great as always.. Until we dropped something and looked under the bed.. Could do with a hoover. Other than that and the lack of black pudding.. The usual perfect stay. The staff are always welcoming, friendly and attentive. The balcony was bonus, even in December. "