“A wonderful place to relax, with a very serene atmosphere. The accommodations are great, but the food needs improvement. If I were staying longer than a couple of nights, I would want more choices. The staff were very responsive to my requests and helped make my stay more comfortable.
Additionally, I think an intercom system for communication would be beneficial.”
“We absolutely loved our stay at two friends. The property was beautiful and the staff was wonderful. We really enjoyed lounging in the pool and then having our dinner down at the lake. We highly recommend this as a location, especially if you are leaving early in the morning to catch a plane for a gorilla Trek”
“One of the worst hotel experiences I have ever had and I strongly advise against booking this property.
The hygiene standards are extremely poor and far below acceptable levels. The bathrooms are not only poorly designed but potentially hazardous due to the awkward and unsafe alignment of the sink and toilet seat.
Customer service is shockingly unprofessional and disorganized. I was granted an extra hour after checkout to pack, only for the manager to later call and dismiss the arrangement,...