Verified
4/10 Poor
LUIS
Oct 31, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
LUIS
Stayed 4 nights in Oct 2024
Retamas Hotel
3.0 star property
Relax with a cup of coffee from the cafe or enjoy a drink at the bar. Take care of essentials like laundry and tour planning in this convenient retreat.
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Photo gallery for Retamas Hotel
At Retamas Hotel, start your day with continental breakfast and a visit to the coffee shop/cafe. Enjoy in-room WiFi, unwind at the bar, take advantage of laundry facilities, luggage storage and tour/ticket assistance - all while appreciating free self parking and newspapers.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Free airport shuttle
- Parking included
- Free WiFi
- Bar
- Laundry
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Double Room Standard
Double Room Standard
- 18 sq m
- Sleeps 2
- Free WiFi
View all photos for Triple Room Standard
Triple Room Standard
- 20 sq m
- Sleeps 3
- Free WiFi
View all photos for Room Standard
Room Standard
- 18 sq m
- Sleeps 2
- Free WiFi
View all photos for Room Standard
Room Standard
- 20 sq m
- Sleeps 3
- Free WiFi
View all photos for Single Room Standard
Single Room Standard
- 17 sq m
- Sleeps 1
- Free WiFi
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About the neighborhood
Cajamarca is home to Retamas Hotel. El Cuarto del Rescate and Ransom Room are local landmarks, and the area's natural beauty can be seen at Santa Apolonia Hill and Inca Baths. Visit our Cajamarca travel guide
Prolongación Amalia Puga 128, Cajamarca, 6001
What's nearby
Cajamarca Plaza de Armas9 min walk - 0.8 km
Church of Belen10 min walk - 0.9 km- Cajamarca Cathedral9 min walk - 0.8 km
- San Francisco Church10 min walk - 0.9 km
- Santa Apolonia Hill12 min walk - 1.1 km
Getting around
- Cajamarca (CJA-Major General FAP Armando Revoredo Iglesias)13 min drive
Restaurants
- Restaurant “Salas Tradición”8 min walk
- Don Octavio8 min walk
- Restaurante Salas8 min walk
- El Querubino6 min walk
- Myshky Café10 min walk
About this property
Retamas Hotel
- Property highlights
- You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe at Retamas Hotel. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
- Additional perks include:
- Free self parking
- Free newspapers, a front-desk safe, and a 24-hour front desk
- Smoke-free premises, tour/ticket assistance, and luggage storage
- Room features
- All guestrooms at Retamas Hotel boast comforts such as premium bedding and separate sitting areas, as well as amenities like free WiFi and safes.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Balconies, separate sitting areas, and communal kitchens
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour free roundtrip airport shuttle on request
- Free self parking on site
Food and drink
- Free continental breakfast available daily 7:30 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
Family friendly
- In-room microwave
- In-room refrigerator
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
More
- 1 building
- 4 floors
- Built in 2008
- Smoking not allowed
Room amenities
Bedroom
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Cookware, dishware, and utensils
- Free bottled water
- Limited room service
- Microwave
- Refrigerator
- Shared kitchen access
- Stovetop
More
- Desk
- Free daily newspapers
- Heating
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20496153708
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Frequently asked questions
Is Retamas Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Retamas Hotel?
Check-in start time: 1 PM; Check-in end time: midnight.
What time is check-out at Retamas Hotel?
Check-out is at noon.
Does Retamas Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Retamas Hotel located?
Situated in Cajamarca, this hotel is within a 10-minute walk of Cajamarca Cathedral, Cajamarca Plaza de Armas, and Iglesia de San Francisco. Ransom Room and San Francisco Church are also within 10 minutes.
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Reviews
Retamas Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
10
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 11 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 11 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 11 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 11 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Luis
Aug 29, 2024
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Bad service
Luis
Stayed 1 night in Aug 2024
Verified
4/10 Poor
Enrique A.
Aug 31, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel bueno, acorde a la tarifa cobrada.
Las habitaciones buenas, completas, limpias.
El personal de recepcion mal instruido en temas de reservas a traves de una pagina web. De arranque la recepcionista me dijo que no entregaban factura y que le reclamara la factura DEL HOTEL!! a Despegar.com. Que como me iban a dar factura si Despegar.com no les habia pagado todavia.!!!!! Que la tarifa no incluia desayuno!!!! tuve que demostrarle entrando a la pagina web de Hoteles.com y mostrarles que si estaba incluido el desayuno y me contesto "es un error ..."; despues de algunas precisiones se vieron obligados a reconocerme el desayuno. Que por cierto fue bueno un desayuno americano.
Despues de mucho reclamar, entendieron que ellos me debian dar una factura, para lo cual accedi a pagar el IGV adicionalmente a la tarifa ya pagada de acuerdo a la reserva, y de acuerdo a lo especificado aqui en la pagina de Hoteles.com, me cobraron un adicional incluso de mas aduciendo que habia otros impuestos mas, como el impuesto a la renta!!!. Y al final me enviaron a mi whatsapp, por que no dan la factura inmediatamente, una Factura por un valor menor a lo pagado. Evadiendo impuestos.
Defintivamente no recomendado para personas que van por viaje de trabajo y que necesitaran factura.
Enrique A.
Stayed 2 nights in Aug 2024
Verified
8/10 Good
ERICH
May 31, 2023
Liked: Cleanliness, property conditions & facilities
😀
Personal / Lage / Schlafzimmer /
Bett / Dusche / Frühstück / Kühlschrank im Zimmer
😕Keine WC-Bürste
😕
ERICH
Stayed 3 nights in May 2023
Verified
10/10 Excellent
Cesar Franco
Apr 9, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valio muchisimo la pena ir a conocer Cajamarca y estar en un luigar tan acogedor con el trato tan gentil del personal y señor que te recoge del aeropuerto. Vale la pena, no se arrepentirán.
PD: pidan la contraseña del wifi =(
Cesar Franco
Verified
10/10 Excellent
MILUSKA
Mar 6, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amables
Muy buena atención, amabilidad y limpieza. solo una pequeña observacion. cambiar las almohadas que sean mas suaves.
MILUSKA
Stayed 1 night in Feb 2018
Verified
10/10 Excellent
Alfredo
Jan 27, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables
El personal del hotel fue muy amable y colaborador durante toda mi estadía. El hotel está localizado cerca de la plaza de armas, tiene cerca un mini market, restaurants y otros. El único problema fue el wifi que no funcionó. Pero en general muy bien. Retornaré a este hotel en mi próximo viaje a Cajamarca.
Alfredo
Stayed 1 night in Jan 2018
Verified
6/10 Okay
Luis
Aug 5, 2025
Luis
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Enrique
Dec 23, 2023
Enrique
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
Verified traveler
Dec 1, 2019
Liked: Staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 3 nights in Nov 2019
Verified
10/10 Excellent
Carmen
Apr 17, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carmen
Stayed 5 nights in Apr 2019