“The hotel is in a great location, and the beach was beautiful. However, our experience started off on the wrong foot. On our first day, the air conditioning in our room wasn’t working, and there was no one available to fix it. We ended up changing rooms twice, which was very frustrating and took away from the start of our vacation.
After we spoke with the manager, she was understanding and kindly offered us a late check-out on our last day, which we appreciated and helped make up for some of...
“The hotel is in a great location, and the beach was beautiful. However, our experience started off on the wrong foot. On our first day, the air conditioning in our room wasn’t working, and there was no one available to fix it. We ended up changing rooms twice, which was very frustrating and took away from the start of our vacation.
After we spoke with the manager, she was understanding and kindly offered us a late check-out on our last day, which we appreciated and helped make up for some of...
Ahmad