Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
A roundtrip airport shuttle (surcharge), a waterfall pool, and a 24-hour front desk
Massage treatment rooms, concierge services, and luggage storage
More conveniences in all rooms include:
Heating and ceiling fans
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
TVs with satellite channels
Wardrobes/closets, daily housekeeping, and desks
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Secured, covered self parking on site (EUR 20 per night)
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 10.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Hosted evening meal available daily for a fee of EUR 25
Snack bar/deli
Restaurants on site
La Fabrica
Restaurante Neptuno
Things to do
3 outdoor pools
Billiards/pool table
Free bicycle rentals
Full-service spa
Gym
Sauna
Steam room
Waterfall pool
Family friendly
3 outdoor pools
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Hot stone massages
Hot tub
Sauna
Spa open daily
Sports massages
Steam room
Treatment room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Portable hoist available
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
2 buildings
4 floors
At least 80% organic food
Banquet hall
Built in 1961
Eco-friendly cleaning products used
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally sourced food prioritized
Locally-owned and organized tours and activities
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches used
Heating
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-out
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HB-000310
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.
How much does it cost to stay at Neptuno Hotel & SPA?
As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Neptuno Hotel & SPA on Sep 9, 2026 start from ₩213,628, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for a fee.
Yes, there's an airport shuttle that runs on request.
This spa hotel is situated near the beach.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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