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Aparthotel

Nuvo Hotel & Suites

3.0 star property

Choose dates to view prices

Located near Calgary Tower, Nuvo Hotel & Suites offers a satisfying breakfast buffet and in-room WiFi. The property includes a convenient on-site store, and dry cleaning services. Multilingual staff ensure travelers receive attentive service throughout their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Suite, 1 Queen Bed, Balcony

42-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 Queen Bed, Balcony

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 2 Queen Beds

Fridge, microwave, oven, stovetop

Deluxe Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed | Premium bedding, individually decorated, individually furnished

Deluxe Studio Suite, 1 Queen Bed

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Calgary, a neighborhood in Calgary, Nuvo Hotel & Suites is near a train station. Chinook Centre and Cross Iron Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Calgary Zoo and Heritage Park Historical Village. Looking to enjoy an event or a game? See what's going on at Scotiabank Saddledome or Stampede Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Calgary travel guide
View more Aparthotels in Calgary
Map
827 12th Avenue SW, Calgary, AB, T2R OJ1

What's nearby

  • A storefront with a large mural, a sign for 'Old Designer Rugs', and a Lexus SUV parked on the street.
    17 Avenue SW
    5 min walk - 0.4 km
  • A busy urban street lined with historic buildings, a modern glass skyscraper, and decorative string lights.
    Stephen Avenue
    11 min walk - 0.9 km
  • A modern tower with a circular observation deck, surrounded by high-rise buildings.
    Calgary Tower
    15 min walk - 1.3 km
  • A modern urban street with a pedestrian bridge, a building with a 'Glenbow' sign, and several parked cars.
    Calgary TELUS Convention Centre
    16 min walk - 1.4 km
  • CORE Shopping Centre
    11 min walk - 0.9 km

Getting around

  • 8th Street SW Station
    8 min walk
  • Calgary University Station
    14 min drive
  • Calgary International Airport (YYC)
    24 min drive

Restaurants

  • Tim Hortons
    5 min walk
  • Wafflato
    5 min walk
  • Dairy Queen
    4 min walk
  • Twisted Element
    4 min walk
  • Browns Socialhouse Mount Royal
    5 min walk

About this property

Nuvo Hotel & Suites

  • Boutique aparthotel near Calgary Tower
  • Near Calgary TELUS Convention Centre, Nuvo Hotel & Suites provides a free breakfast buffet, an airport shuttle, and a grocery/convenience store. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • Additional perks include:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • A 24-hour front desk, smoke-free premises, and multilingual staff
    • Free newspapers, concierge services, and a TV in the lobby
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate dining areas and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Rainfall showers, free toiletries, and hair dryers
    • 42-inch flat-screen TVs with premium channels and DVD players
    • Separate dining areas, kitchens, and refrigerators

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • iPod dock
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: CAD 25 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district
  • In the city center
  • Near a train station

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 32 units
  • 4 floors
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 10 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Nuvo Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Nuvo Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Nuvo Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for CAD 25 (subject to availability).

Does Nuvo Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Nuvo Hotel & Suites located?

Located in Downtown Calgary, this boutique aparthotel is within 1 mi (2 km) of Discovery Dome, Calgary Tower, and Calgary TELUS Convention Centre. Scotiabank Saddledome and Stampede Park are also within 2 mi (3 km). 8th Street SW Station is 8 minutes by foot and 7th Street SW Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nuvo Hotel & Suites Reviews

7.6

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 246 out of 897 reviews
Rating 8 - Good. 357 out of 897 reviews
Rating 6 - Okay. 175 out of 897 reviews
Rating 4 - Poor. 71 out of 897 reviews
Rating 2 - Terrible. 48 out of 897 reviews

Reviews

Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay, convenient location, clean rooms and pleasant staff. The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Nicholas

Disliked: Communication
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Chan

Liked: Cleanliness, room comfort, communication
地點交通方便，附近有超市。房間內有廚具提供可煮食，酒店工作人員友善，價錢合理。
Stayed 14 nights in Nov 2021
Verified

2/10 Terrible

Ryan

Liked: Room comfort
Disliked: Cleanliness, communication

Never again......Disgust

This is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Rick

Liked: Cleanliness, room comfort, communication
Great spot. Unless WIFI.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Lisa

Liked: Property conditions & facilities, communication
Disliked: Amenities
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable. Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, communication
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Too many “House Rules”

I didn’t appreciate the condescending “House Rules” which included not staining any white linens. I felt anxious about accidentally leaving a makeup stain or something and having to pay for it. Wouldn’t stay here again.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities, communication
Suite was large, very clean and comfortable. Was pleasantly surprised upon arrival!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Karmela

Liked: Amenities, property conditions & facilities, communication
What I liked about this property was the location - very close to a lot of stores, right across from Safeway. Front desk staff were very kind and even helped out when there was a small leak in the ceiling ventilation. They had it fixed right away. Bed was very comfy. It was nice that they also included a free simple breakfast.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Jiten

Liked: Cleanliness, property conditions & facilities
Parking spots too small, at back of hotel. My car was hit but no one in office to report this damage to.Checked out early and my deposit still not refunded.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Milena

Liked: Cleanliness, room comfort, communication
Wonderful staff and very helpful! Would stay again!
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Valeria

Liked: Cleanliness, amenities
i love that it feels like home, it's VERY clean! the rooms are better than what the hotel looks like. I would stay there again for sure. I dont like the parking... it's pretty sketchy as it is behind the hotel in an alley, but it does the work. I was just a little concerned that soemone would break in my car. Overall this hotel is great, it includes a whole kitchen, utensils.. the only thing that i did not like is that we had to leave everything how we found it or else they would charge us extra. So if he left a cup unclean they would charge you extra.. and since this is a hotel.. i guess that shold be included.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room set up was very good. Location was excellent. Loved having a full kitchen in our room for breakfast.
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

Noisy and uncumfortable

Hotel was clean and room was nice but walls are paper thin and can heat everyone coming and going from their rooms and even from the main door. I would not stay here again.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

James Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location!
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Staff did not acknowledge me or my questions while checking in. No customer service skills
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

Not a 3 star hotel by any means

Many disappointments with my stay, my room was advertised as a queen sized but was barely a double, area was kinda sketchy. NOT somewhere for a romantic get away by any means. The rooms were very clean though and the service was very friendly and hospitable but the hotel itself is clearly meant for "1 night stays"
Stayed 3 nights in Sep 2021
Verified

2/10 Terrible

Verified traveler

Liked: Communication
Disliked: Cleanliness, room comfort
Run down, photos are not an accurate display of the room. Gentlemen at the front was nice but was keen on ch
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
I appreciated that Safeway was right across from the property.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication

Penalties and fines - be careful

Room was nice but not very friendly front desk staff. Room had many rules that included fines for many different things. One rule was can't have dish washer running when you check out?? Of course, I ended up breaking a wine glass and they charged me $5!
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice suite, very friendly owners
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Alexandra

Liked: Property conditions & facilities, communication
I didnt like that they advertised the room as a queen bed when ot really was a Murphy queen bed which makes it more of a double
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean boutique hotel downtown Calgary.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Navkaran

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Shady place, we did not end up staying at this place. Super shady and seems like it’s used for other purposes (if you know what I mean)
Stayed 1 night in Aug 2021