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We loved the setting, right in the heart of Long Melford within walking distance of notable historic buildings (Melford and Kentwell Halls, the Medieval Church) and local sops, pus and restaurants. The Mil itself is perfect!

Couldn't be better in anyway. Room was very clean and updated, hosts were friendly and breakfast was excellent, especially the French Toast with fruit compote on it.

Front desk staff was very pleasant

Location was great. Room was simple and functional. Lots of cold breakfast choices.

Great experience and staff. Enjoyed the town of Duxford and IWM a must see to witness the air battle over Britain.

Great value. Excellent location and very comfortable environment with many wonderful amenities. I was worried it would be a little too bare-bones, so to speak, but it wasn't at all, and now I'm not sure what had given me that impression, but I was and am quite glad to be wrong.

I love the Swan Hotel very clean and the staff very nice , the Swan Hotel close to shopping areas which I like , one the thing I don’t like is the breakfast otherwise everything is ok I will always stay there when am in England. Marcella

The shower had some remedial work to the tiles and had mastic smeared along the joints, black mould had started to accumulate The staff especially Acer and Gavin were exceptional, nothing was too much, they are a credit to your team

I love the environment, tree, grass, gold court nearby, and the old fashion building.

Spacious rooms with relatively new upgrades to be sure — so no complaints in room experience. Staff are absolutely wonderful, too. Please note that the property is a dated 1990s layout and architecture and styling. It’s all in serviceable, acceptable condition — just a few decades dated.

The quaint historic room was comfortable and with an en- suite and soaking tub. The restaurant was like a high level restaurant with an extensive menu. I had the Rogan Josh curry which was amazing. The potato soup was the BEST I have EVER had!! Our breakfast was very good too. Full English with local sausage. The staff were very attentive and pleasant. It was so peaceful and quiet. Worth being a little bit out of town. So relaxing.

I am aged 58 and I found all the staff very helpful, the room number 26 was excellent for the price, the cooked breakfasts enjoyable and consistent across the four mornings. The grounds and setting are lovely, quiet, secluded from the nearby streets yet there is easy access to Bury St. Edmunds and nearby trunk roads. I would definitely stay here again.