Cancun, Quintana Roo hotel rooms at the El Cid

"Many pools, courteous staff, ample beach lounges, entertainment, and a good variety of restaurants were only part of the greatness of our trip. I would be remiss to not mention the great photography team located in one of the gift shops. We had three photo sessions that resulted in advertising quality photos. So much fun."

"Our stay was truly amazing, and we felt so well taken care of the entire time. A few people especially stood out to us: Angel (Entertainment): Fun, so sweet, and incredibly talented at everything he did. He made us feel so welcome—we absolutely loved him. Oscar (Concierge): Truly an angel! He went above and beyond to take care of us, and it’s clear he loves what he does. Cesar (Market Place): Fantastic service and always so attentive. Juan (Pool Server): Made sure we never went without and kept everything perfect by the pool. Jonathan (Bartender): Hilarious and made our experience at the bar so fun. Jonathan (Entertainment): So sweet and helpful—we really appreciated his warmth. Javier (Preferred Bar): So nice, offered us tequila samples, crafted amazing drinks, and was such a pleasure to talk to. Our stay was blissful. The food was consistently delicious, the drinks were amazing, the atmosphere was relaxing, and the pools and property were so clean and well cared for. We couldn’t have asked for a better experience!"

"Old hotel "

"Amazing "

"I liked everything, the waiters are very welcoming, the recreation team, cleaning staff are all very attentive"

"Todo muy encantador "

"Very nice staff "

"I had an amazing stay at Riu Cancun Resort! The location is unbeatable—just a short walk to all the best bars, restaurants, and the exciting nightlife. The food was delicious, the entire hotel was super clean, and the staff went above and beyond with their friendly service. Being right on the beach was a huge plus—perfect for swimming—and the pools with swim-up bars were a blast! Every night there was fun entertainment and live music that kept the energy going. And the best part? Unlimited drinks! I had such a great time and can’t wait to go back again!"

"Wonderful hotel, filled with amazing staff, always attentive and helpful. All staff members go above and beyond."