Travelers enjoy the inviting outdoor pool surrounded by scenic beauty, where tropical vibes complement perfectly chilled drinks in this relaxing retreat
Satama Hotel, near Cap-Haitien Cathedral, offers a welcoming atmosphere with on-site breakfast and an outdoor pool. Guests can lounge in the sun, enjoy drinks at the bar, or visit Place d'Armes and Cormier Beach. Free in-room WiFi and attentive staff make guests feel at home.
Located in Cap-Haitien, Satama Hotel is by the sea. Place d'Armes and Sans Souci Palace are notable landmarks, and the area's natural beauty can be seen at Cormier Beach and Labadee Beach. Cap-Haitien Cathedral and Citadelle Laferriere are two other places to visit that come recommended. Visit our Cap-Haitien travel guide
Rue 29 B Prolongée, Cap-Haitien
What's nearby
Cap-Haitien Cathedral
13 min walk - 1.1 km
Place d'Armes
13 min walk - 1.1 km
Labadee Beach
23 min drive - 7.7 km
Cormier Beach
15 min drive - 5.3 km
Sans Souci Palace
29 min drive - 25.0 km
Getting around
Cap-Haitien (CAP-Cap-Haitien Intl.)
16 min drive
Restaurants
Nouvo Restoran Vania Bon manje peyi
7 min drive
Boukanye
13 min walk
Metro Residences Bar
17 min walk
La Kay Restaurant
11 min walk
Gwòg
14 min walk
About this property
Satama Hotel
Upscale hotel near Cap-Haitien Cathedral
Located close to Place d'Armes and Cormier Beach, Satama Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
An outdoor pool along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), a banquet hall, and tour/ticket assistance
A porter/bellhop, 1 meeting room, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Refrigerators, free extra beds, and daily housekeeping
Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Pool loungers
Terrace
Accessibility
Elevator
More
1 building
5 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free rollaway/extra bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Refrigerator
Room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: HTG 1200 per person (one-way)
Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien
Frequently asked questions
Does Satama Hotel have a pool?
Yes, this property has an outdoor pool.
Is Satama Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Satama Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Satama Hotel?
Check-out is at 11 AM.
Does Satama Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of HTG 1200 per person applies.
Where is Satama Hotel located?
Situated by the sea, this hotel is within 1 mi (2 km) of Place d'Armes and Cap-Haitien Cathedral. Cormier Beach and Labadee Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Satama Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Moses
Stayed 6 nights in Oct 2023
4/10 Poor
Verified traveler
Jan 10, 2024
Liked: Staff & service
No hot water, no a/c!
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.