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"The staff was so nice and genuine. There’s so much to do on the property, especially for the kids. We traveled with a 7 year old and 11 month old and both had a great time. "

"Great location and beaches. The Reef and Cove are great for adults"

"Really nice property like the old days. no hustler. Everything easy access, excellent food on every place.buffet great onion soup and food taste homemade at buffet"

"The resort was very clean and the food was great. It was quite busy but I could still get a pool chair. "

"We did a family vacation- Two adults, one 11 and 16 year old. Our room was large and very nice. We were a short walk to the main area and pools. We did not get bugged for a time share and avoided it. We had a butler who helped us with a few things like reservations but never saw him much and he messaged us later asking how things were going and we were already back in the states. The pools and activities were endless- lots of shows, things to do for kids and music going on as well as the water park. There were a ton of teenagers for spring break and many were drinking so be aware if you are offended. Especially in the evening. The resort is large but easy to get around on the trams or walking. Better interactive maps in the app would be nice. The beach was rough and red flagged- no swimming our entire 6 day stay but beautiful. We did wade our feet and take pictures. The pools all vary and we had a blast in the water aerobics and DJ games, etc. The drinks were good but no real poolside service- you have to order and places for lunch around the pool have long lines.The only downside was the food. It was awful- we actually joked we lost weight was we did not eat. It is processed food and for large numbers. No real taste and gross. Zen was pretty good and a fun place. That meal was one of the better ones. The coffee cafe was okay but the coffee was not good. Room service says it takes 45 minutes but more like 1.5-2 hours in the AM. Big bummer of us"

"Need to deep clean rooms. Check in process is horrible took almost a hour to get checked in. Check in staff needs to explain stuff better I,e cards for pool towels, give a paper agenda of all activities, actually take you to your room. More activities through out the day. "

"they asked us if we bought our trip from Expedia and then gave as the worst room with the door which was open to hard and a parking lot view 2nd floor, all night and day it was very noise laundry track was doing pick up from 10pm till 12:30 am during the day time was a lot of tracks on a parking lot doing pick up and garbage pick up"

"Greet property love it we have gone back 4 times"

"Don’t do it if you are weighing the price vs your experience don’t do it. The staff was rude the resort had a smell. You could not get a reservation at any restaurant and the drinks were watered down. It is not worth the price 0/10 would not recommend. "