““Great location but the rooms need upgrade.”
I stayed at Rooms Negril in 2021 and had a great experience, but my September 2026 stay was very different. I booked in February and requested a balcony. With seven months’ notice, I expected that to be honored. At check‑in, I was told none were available and that one might open the next day, which would’ve meant unpacking and repacking just to move rooms. Later, I saw guests checking in after me receiving second‑floor balcony rooms, which felt...