“*rooms were cleaned and cleaned well daily
*staff was helpful, not rude, but not overly kind either.
*food was okay. Plenty of choices with a decent amount of vegetarian options.
* drinks are biggest complaint. No decaf coffee. Witnessed the watering down of their juice. Alcohol seemed watered down also but can’t prove not prove that. The free house wine is absolutely awful. Champagne is drinkable.
*there were spaces daily where the hotel smelled like sewer and sometimes the toilet didn’t...
““Great location but the rooms need upgrade.”
I stayed at Rooms Negril in 2021 and had a great experience, but my September 2026 stay was very different. I booked in February and requested a balcony. With seven months’ notice, I expected that to be honored. At check‑in, I was told none were available and that one might open the next day, which would’ve meant unpacking and repacking just to move rooms. Later, I saw guests checking in after me receiving second‑floor balcony rooms, which felt...