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"The fridge in our room didn’t work at all. Room service takes over a hour so by the time you get the food you’re not even hungry no more or either fell asleep. Also when we booked the trip I let them know we were coming to celebrate my birthday and our anniversary. I noticed the one door had a happy anniversary ribbon but we got nothing. The adults/unique pool is confusing cuz it says for adults and unique guest but really it’s only for unique so if u don’t have a color ribbon they kick u out that area without explaining that u must be a unique guest to use the adults only pool. The buffet at both places is horrible and if you can’t read Spanish you just kind guess what you’re eating. The shower in the room just leaves water all over the floor every time so be careful you don’t fall and break something. The room and grounds are beautiful. Some of the staff are nice and some act like they don’t want to help you so it’s 50/50. Would I pay this price to return again absolutely not! It’s not worth the money."

"Note: Food, beverage, meals etc have an automatic 15% gratuity and 10% VAT charge on all receipts. Note: Anywhere inside the resort is very cold. Resort is very large so plan on lots of walking and steps. Eating Recommendations: Carmine's at the Coral Tower - entrees feed 2-4 people. Shake Shack for burgers. Pizza place in the Marina Village. Seafarers Steakhouse is good, but poor service. Make reservations before you visit. Casino is nice. Pools are great. Staff all helpful. Visit the Dolphin Cay exhibit."

"This was my 2nd time there. I will be returning. The entire atmosphere was wonderful!"

"Absolutely loved our time here. All the staff was amazing and very friendly and helpful. The food was wonderful and our favorite. This is by far my top vacation destination so far. Will be back."

"Everything and everyone were EXCELLENCE!!!!"

"The rooms and property was very appealing . The staff in the cafe shop seemed to be distressed at all times and this is displayed infront of guests and also in gestures whilst serving .. wasn’t very pleasant.. other services were good"

"Me encantaron las instalaciones, amenidades y trato del personal con gran amabilidad"

"The resort is beautiful and clean. The staff is very helpful and friendly. I will stay here again"

"Excellent property. Great facilities. 3 pools, one with pool bar. Very, very nice staff. "