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Sonesta Hotel Cartagena

4.0 star property
Elegant beach hotel and 3 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sonesta Hotel Cartagena

Exterior
3 outdoor pools, pool umbrellas, sun loungers
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Free daily buffet breakfast
Reception

Reviews

7.8 out of 10

Good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
The price is ₩139,541
₩139,541 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Seasonal outdoor pool
Wyndham Garden Cartagena
Pool
Breakfast included
Pet friendly
Kids pool
8.6 out of 10, Excellent, (921)
The price is ₩118,588
₩118,588 total
includes taxes & fees
Oct 1 - Oct 2
Wyndham Garden Cartagena

About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Marbella Beach - 8 min drive
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk
  • ‪Chiringuito - ‬8 min walk

About this property

Sonesta Hotel Cartagena

Upscale hotel in La Boquilla, rejuvenated in 2022
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurante Palenke, offers breakfast, lunch, and dinner. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Tour/ticket assistance, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2,293 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Renovations and closures

The property will be renovating from August 30 2024 to September 30 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access starts at 9 AM.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on Sep 29, 2024 start from ₩139,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Hotel Cartagena pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonesta Hotel Cartagena?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sonesta Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.

Where is Sonesta Hotel Cartagena located?

Located in La Boquilla, this beach hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. San Francisco Church and Marbella Beach are also within 3 mi (5 km).

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1004 reviews" "
Rating 8 - Good. 328 out of 1004 reviews" "
Rating 6 - Okay. 185 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willber

Traveled with group
Liked: Amenities
Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradable
Stayed 3 nights in Sep 2024

2/10 Terrible

D

Disliked: Staff & service
Me parece una falta de respeto que me hayan cobrado um cargo adicional siendo que cuando hize el registro el menor tenía 17 años. Al llegar al hotel me dijeron que los menores son hasta los 12 años
Stayed 1 night in Sep 2024

2/10 Terrible

Alishia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The day I checked in , my card was charged double the amount. They acted as if nothing was paid for. They also tried to cut my reservation short and told me I had to pay for another room. I will never stay there again . The tv did not work the entire time, and the water was brown .
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 6 nights in Aug 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Stayed 4 nights in Sep 2024

2/10 Terrible

Chrysondra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not come here. The only reason why this property has a good review is that they they buy their reviews from their locals this place is a dump and it is trash and false advertisement. This hotel looks like is a rundown hotel paint is chipped locals living in the apartments looks so rundown, unsafe, moldy, smelly, and not well-maintained. Staff is terrible, hardly spoke English and give attitude once you question them about the property and paperwork. This property is a scam property. Please be warn not to go. I had to end up booking another hotel because this was false advertisement and it was just trashy. They are not answering my calls because I called for my refund. I spoke to the manager and she said I am able to get it refund through Expedia and Expedia was trying to contact them and they kept not answering and I called and they hanged up on me.
Stayed 3 nights in Sep 2024

8/10 Good

Sanchez

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
But I like about this property is that anything that I asked they were able to answer my questions. Even though there is a difference in language, everybody was so helpful and whatever my needs were. There was an attached Pharmacy that is open 24 hours so that you can grab a snack or water or anything else you need. Your food is at both restaurants. Onto the beach. Security is awesome. There is always someone there whether or not they belong there. I like to see if people are on the guest list to make sure that they’re getting the free breakfast or if there’s too many people coming in, they don’t allow it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lexy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 8 nights in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service
Excelent services
Stayed 8 nights in Aug 2024

8/10 Good

flor

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay, the staff was great, especially Eduardo, he was so nice and helpful. The waters at the main restaurant were also great, Jahn and Luis. The things I would suggest are that the bathrooms get updated. Toilets were very uncomfortable, the set up is not ideal. They are also doing construction, they woke me up at 8am one day, spoke to administrators, and they apologized. Overall the stay was good!
Stayed 9 nights in Aug 2024

6/10 Okay

Ebony

Traveled with group
Liked: Cleanliness
My best friend and I stayed here about a week and a half ago. Leading up to the stay, we saw that the hotel offered a shuttle transportation from the airport via their website. I reached out to the hotel via email about three or four weeks before our stay to arrange the shuttle. They replied once to ask for our flight information. I replied and did not hear anything back. I was sort of looking for a confirmation that the shuttle was confirmed. I sent a few follow-ups, and my best friend even tried to reach out as well, and we did not hear back until the day before our flight. Following check-in, our room did not have any towels at all, so we had to request towels. We also requested wash cloths/small towels, but were given hand towels, so I would say that you would need to bring your own washcloth if you decide to stay at this property. Staff were kind, especially the servers and kitchen staff. We got mixed communication about microwaves. On one hand, we were told to ask kitchen staff to use the microwave, But the kitchen staff told us that we could not use the microwave. The property was also doing construction at the time we were there so one of the pools was closed during regular hours. Luckily, we were leaving this day so didn’t have a need to use the pool. The room was decent. The beds were very comfortable! Overall it was a decent stay.
Stayed 5 nights in Aug 2024

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
The view was in an open field of trash, very ugly. The buildings were chipping in paint and looked terrible. The room was dusty and not cleaned in parts. It just didn’t feel luxurious like a siesta should feel
Stayed 1 night in Aug 2024

6/10 Okay

Brihanna

Stayed 4 nights in Aug 2024

8/10 Good

CLAUDIA

Traveled with partner
The rooms are clean
Stayed 1 night in Aug 2024

10/10 Excellent

Julieth

Stayed 2 nights in Aug 2024

4/10 Poor

CAMILO, Medellín

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The place was poorly maintained. AC unit on the ceialing leaked water on the rooms floor. The main door of the room did not close by itself and it was hard to close. The door frame was loose
Stayed 2 nights in Aug 2024

4/10 Poor

Regina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hace falta mucho mantenimiento
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew by the pictures the property would look nice but to see it in person was even better. The hotel offers 3 pools, 2 restaurants where in can dine, and 2 big bars. From the breakfast to the dinner options everything was amazing. I paid for a birthday package for my wife before our arrival. The room was amazingly decorated, a cake and bottle of champagne through out the day was delivered. The following day of her birthday they separated a table for breakfast and added nice balloons around it! They really made her feel special and that was the #1 goal. I would definitely come back and recommend anyone to stay here.
Stayed 3 nights in Jul 2024