2/10 - 너무 별로예요
Peter
가족 여행
2025년 9월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O’Kell’s Inns Ltd. should be ashamed—this so-called four-star hotel would not pass one star!
Our room was dirty, our shower and vents were mouldy, and badly maintained. Curtains hung unattached, the window casing was broken and had spikes along the sill.
Housekeeping is unreliable or absent. Everything is tired and stained.
The Management ignores guests and, when challenged, resorts to hostility.
The dining room is filthy: sticky tables, broken chairs, and an expired fire certificate is on display (dated 2019).
This is a health and safety risk, not a four-star hotel.
As a seasoned traveller, I can say plainly: AVOID this place. It is unfit for its rating, and, with the exception of a lovely member of staff named Lucy and her colleague (I don’t know her name) this should be an embarrassment to the Isle of Man’s Tourist Board.
Peter
2025년 9월에 4박 숙박함
