“We had a fantastic time at Flamingo Cat Ba! Our concierge, Tran, was always super helpful and friendly coming with recommendations for what to do on the island and also sorting out bookings and scooter rentals for a good price. The views from this hotel are next to none, wake up to sunrise over Ha Long Bay, absolutely magical! And the breakfast and dinner buffet was very varied and tasty. 10/10 experience🙌”
“Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night.”
“Nice modern hotel with rooftop pool. The rooms were a little under furnished however. It’s set out like an apartment but no cooking pots or utensils. No plates or cutlery. Only 2 cups and 2 teaspoons in a family room. The breakfast was quite limited compared to other places we stayed in the country e.g there was no juice and one fruit served. It was quite quiet so maybe that’s the reason.”
“Cat ba Serena homestay was an amazing experience. Our family of five felt so comfortable, and the staff were extremely kind and helpful. Linda was very responsive and instrumental in organizing a full day boat tour which did not disappoint ( we even saw the endangered langur monkeys sleeping on the cliff). Our second day we rented motorbikes from The homestay and explored the island including caves within the national park. Our kids especially enjoyed the food at the homestay- amazing...
“We had a fantastic stay at Spring Garden Hotel in Cát Bà. The hotel was lovely, but what really made our stay special was the incredible level of care and personal attention from the staff.
Everyone was extremely friendly and helpful, but a special mention has to go to Emma, who was absolutely amazing throughout our stay. Nothing was ever too much trouble. She helped us organise trips, arrange taxis and transport, and gave us lots of useful local information and advice.
One example really...